Position Summary

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence, and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of This what's possible, and constantly innovate. At Samsung Electronics America (SEA), we take pride in the creativity and diversity of our talented people - they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown. Are you ready to #OwnTheUnknown? Join us.
Role and Responsibilities

The Supply Chain Operations Manager is an integral part of the central supply chain group in Samsung's Mobile division.
This role is responsible for leading the core Mobile customer account responsible for helping SEA achieve our business objectives while remaining accountable for global key performance indicators. This team is the "control tower" for SEA Operations and should proactively identify risks and opportunities at the customer, company, and headquarters (SEC) levels. Success factors include directing a team in the seamless execution of SCM processes, driving operational excellence, and achieving business results by supporting sales and functional teams.
The candidate will become the Mobile Group's Subject Matter Expert (SME) on Samsung's SCM (Supply Chain Management) processes and systems, lead the operationalization of supply chain initiatives and enhancements, and ensure the stability of Mobile operations via adherence to SCM operational KPIs (Key Performance Indicators).
The role involves deep collaboration with HQ and SEA account, Process Innovation, customers, Strategic SCM, Packaging, and Logistics teams. It may include leading task forces to attack challenges that our customers R teams accountable to their forecast and KPI's, and they should remain steadfast, holding up the principles of our supply chain in the face of consistent sales and supply pressures.
The candidate will take ownership of a broad range of SCM-related topics, proactively identify potential issues and opportunities, and develop/recommend appropriate actions.

Skills and Qualifications:• Bachelor's Degree with 8+ years of directly related experience is required.• Prior experience in Supply Chain and Forecasting required• Prior experience in product/services planning and/or strategy required• Ability to think critically and problem solve in a fast-paced environment• Ability to synthesize large amounts of information quickly• Strong hands-on experience with excel is a must have, to create consistent reporting, building complex models, financial analysis to identify financial risk and opportunities• Plan, organize, and prioritize multiple assignments and projects.• Month-end closing, ad hoc accounting, and various financial duties• Must have demonstrated project and program management skills• Prior experience in Mobile support or Consumer Electronics is a plus• Experience and curiosity to leverage advanced analytics tools such as Tableau, machine learning building time series and regression models for forecasting, pricing and promotional analytics is a plus.• The ability to sort through multiple and potentially conflicting directions, select the best path and convince all to move forward with that path• The ability to develop tasks and work assignments, based on sometime vaguely defined objectives• Must have experience with Microsoft Office Suite and extensive use of Microsoft presentation/Excel software• Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels• Ability to think critically and problem solve in a fast-paced environment• Ability to see from the customer's perspective• Integrate data, create dashboards, develop insights and recommendations for assigned devices and customer account

Skills and Qualifications

Necessary Skills & Attributes:• Develop and maintain excellent working relationships with all assigned levels within and outside the company.• Plan, organize, and prioritize multiple assignments and projects.• Review detailed product development, marketing documents, and media materials as needed.• Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.• Work independently and in a team environment to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications.• The ability to develop tasks and work assignments based on sometimes vaguely defined objectives.• Provide, consolidate and execute weekly reporting to SCM & account team related to Aging inventory

Physical/Mental Demands and Working Conditions:
The position requires the ability to perform the essential duties and responsibilities in the following environment:• Operate a computer keyboard and view a video display terminal 50% of work time, including prolonged periods of time.• Performs work under time schedules and stresses which are normally periodic or cyclical, including time-sensitive job stress, fatigue, unpaid overtime, intellectual challenge, constant technical data feedback, language barriers, and business management stress.• Frequently works additional hours beyond regular schedule.• Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored, and consequences of decisions adversely affect operating results and management decisions. Complete access to confidential company data where disclosure may jeopardize the company's competitive position.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

COVID-19 Vaccine Mandate
In order to comply with the federal vaccine mandate, Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.