Specialist, Customer Operations

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Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

We are looking for a highly skilled Specialist, Operations, to support the Dispatcher. At XPO, you'll have the support to excel at work and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

  • Support the Dispatcher in his/her duties of dispatching trucks to meet customer requirements
  • Make appointments for pickup and delivery; update systems
  • Keep track of empty container availability
  • Forward Proof of Delivery on appropriate web-billed accounts
  • Monitor import container releases from the pier and rail to prevent demurrage
  • Oversee and answer daily emails


What you need to succeed at XPO:

At a minimum, you'll need:

  • 1 year of relevant work or military experience


It'd be great if you also have:

  • High school diploma or equivalent
  • 1 year of transportation experience
  • Excellent analytical, communication and time management skills
  • Experience with Microsoft Office


Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

More Information on GXO Logistics, Inc.
GXO Logistics, Inc. operates in the Logistics industry. The company is located in Greenwich, CT. GXO Logistics, Inc. was founded in 2021. It has 10001 total employees. To see all 45 open jobs at GXO Logistics, Inc., click here.
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