A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Solutioning Center of Excellence within the Managed Services Platform will provide you direct interaction with senior leadership and other key stakeholders. You will work with cross-functional teams to execute on priority growth initiatives within this fast-growing platform.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Additional Responsibilities :

Responsible for all scheduling, workforce planning, workload planning, and resource/workload tracking for the COE This role is accountable for the overall health of the COE and all metrics reporting (actual, predictive).

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :
Bachelor Degree

Minimum Years of Experience :
2 year(s)

Preferred Qualifications :

Preferred Knowledge/Skills :

Demonstrates thorough abilities and/or a proven record of success as a team leader:

• Supports the COE work management tool (TBD);
• Prepares operational metrics, dashboards, executive dashboards;
• Handles resource planning/allocation;
• Prepares escalations for exception handling;
• Supports prioritization for the team;
• Supports a daily scrum and a weekly scrum of scrums;
• Works with proven project management specialization, with demonstrated handle on project management tools and processes;
• Leads and performs standard project management activities including planning, resource coordination, risk/issues management, scope management, communications, budget tracking, and status reporting;
• Displays persistence to drive activities and open items to closure, facilitation and communication skills, decision-making and problem-solving skills, and extensive team management experience;
• Writes, communicates, facilitates, and presents cogently to business and technology executives;
• Manages risks and issues across multiple teams and developing and communicating mitigation strategies for risks and issues;
• Collaborates and proactively manages Technology Leadership and other stakeholders expectations;
• Navigates problems and challenging stakeholders, while evaluating and prioritizing needs and creating actionable recommendations;
• Applies knowledge of the Firm to the Project Management activities to comply with Firm policies and standards;
• Performs quality review of project deliverables to ensure adherence to standards and best practices and to ensure that expectations are met;
• Leads and manages engagement financials, including but not limited to financial analysis and reporting, WBS code management and invoicing/AR, from set-up through close-out for projects of varying sizes and degrees of complexity;
• Creates professional networks & build relationships at all levels of seniority & lines of the organization; and,
• Demonstrates resource management capabilities, including reviewing performance and work product while also providing coaching and real time feedback to develop team.