Solution Specialist (QC) at Morgan Stanley (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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Introducing Morgan Stanley at Work:

We know a lot about investing and are certain that that there's no better investment a company can make than in its employees. People don't just drive a company, they are the company. So when people work at their best, companies do too. Morgan Stanley at Work, a division of Morgan Stanley Wealth Management, provides workplace financial solutions that build employee financial confidence, foster loyalty and help our corporate clients attract and retain top talent. Our end-to-end offering spans Equity, Financial Wellness and Retirement Solutions. Plus, we provide all employees with Financial Empowerment, so they have the knowledge, tools and support needed to make the most of their workplace financial benefits.

What you'll be part of - our Morgan Stanley at Work culture:

At Morgan Stanley at Work, we walk the talk. We have created a place for our employees to learn, achieve and grow - a place for people to build a career where you can thrive both personally and professionally. We are passionate about exceeding our clients' expectations and helping them succeed. We are fearless in taking on new challenges that deliver exceptional results. We believe amazing things can happen when we work together in an environment where everybody has a true sense of belonging and their ideas are heard.

We value differences and are committed to providing a work environment where our people can do their best work. We look for people who are problem solvers, empathetic listeners, team players and inclusive leaders. We are committed to your growth and development, and your entire employee experience. We recognize that our people and culture are the keys to our success. We invite you to explore how you can be an integral part of our team.

Quality Control Specialist Responsibilities:

The QC Specialist will be part of Solutions group within the Morgan Stanley at Work organization. The Solutions Group is composed of subject matter experts who provide business input to Product, design guidance and well adapted solutions to Clients on a global and vast areas of Equity Plans challenges. The candidate will work cross-functionally towards a goal of successful end-to-end delivery of onboarding projects bringing a willingness to do what it takes to get onboarding projects done in a timely and accurate manner. The candidate will build exceptional relationships with both immediate and cross-functional teams and thrive in a fast-paced and evolving environment focusing on all aspects of client readiness and support for clients as they move through the full lifecycle of implementation activities onto the Morgan Stanley at Work equity administration platforms.

This position is responsible for the delivery of implementations which meet the highest standard both from a plan configuration and from a regulatory perspective. The candidate will need a strong understanding of equity plans and end to end internal processes to be successful.

The candidate must have technical expertise in testing, including the ability to develop and complete test cases, identify/document defects, and report on testing results. The candidate must be driven, organized, and detail-oriented with excellent communication skills. This position requires the ability to understand complex software and business concepts.

The Quality Control Specialist:

  • Planning and performing end-to-end quality control activities (configuration review and validation) with consideration for level of effort, deadlines, costs / budget
  • Collaborating with business units and other technical areas to understand system requirements and ensure the completion of effective and accurate system configuration
  • Developing detailed and well-structured Quality Management documentation, including validation plans, use cases, validation scripts, and final validation reports
  • Providing regular status reports on risks, issues, and dependencies to team leadership
  • Identifying, analyzing, and monitoring system issues and defects to ensure timely resolution
  • Achieving overall technical and functional acceptance and overall approval
  • Tracking and communicating quality assurance metrics for the review and validation processes
  • Ensuring quality control strategy and process is in alignment with industry best practices
  • Determining and presenting potential areas of improvement for quality control process and standards
  • Identify opportunities to automate processes and eliminate manual intervention


Qualifications:

  • A diploma or bachelor's degree in Information Technology, Information Systems, Computer Science, Data Management, or related fields
  • 4+ years of testing experience, preferably with customer-facing software
  • Experience in large-scale system development projects (including using test strategy and developing and executing on test scripts and test plans)
  • Specific knowledge of equity compensation products
  • Experience working in an Agile/Scrum development environment with proficiency in JIRA or related systems
  • Robust knowledge of software QA methodologies, tools, and processes
  • Experience in writing clear, concise test plans, test cases, and testing strategies
  • Strong technical aptitude and analytical mindset
  • Excellent communication skills necessary to interact with internal stakeholders with proven success working in highly collaborative, team-centric environments
  • Extremely proficient in MS Office (Project, Word, Excel, Visio, PowerPoint, Access & Outlook)


While we thank all applicants for their interest, please note that only those individuals selected for an interview will be contacted.
More Information on Morgan Stanley
Morgan Stanley operates in the Financial Services industry. The company is located in Rochester, NY, New York, NY, Purchase, NY, Conshohocken, PA, Baltimore, MD, Richmond, VA, Westlake, OH, Beavercreek, OH, Tampa, FL, Kansas City, MO, Omaha, NE, New York, NY, San Francisco, CA and San Francisco, CA. Morgan Stanley was founded in 2022. It has 87899 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 355 open jobs at Morgan Stanley, click here.
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