Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

What you will learn and contribute to

DUTIES:. Investigate LTE network call flows (diameter protocol), network traces (Wireshark), and application logs (system level translog) related to the troubleshooting of 911 and commercial call failures and recovering the outage situation. Regulate location service application of Nokia NLS/WDS for the continuous monitoring and periodic health checks to avoid any abnormal behavior. Work closely with Nokia Research and Development (R&D) team and Nokia customers to identify the best solutions for the location service application NLS/WDS issues during day to day operations. Understand major/critical mongo database errors and applying necessary actions like fixing mongo database sync problems and recovering DB virtual machine back to functioning state and fixing DB processes. Ramp up key performance tools for NLS/WDS KPIs trending, syslog information, and stats report generation tools such as Grafana/Sev-One for alarms monitoring. Provide product based training to customer engineers as part of new feature testing to get customer confidence and creating proposals to ensure the customer expansion activity runs smoothly without any network outages. #LI-DNI

Your skills and experience

REQUIREMENTS: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field and 5 years of experience to involve: (1) Diameter and SIP protocol with managing Subscriber data related to GSM/UMTS; (2) HSS, NT-HLR and nSignia; and (3) investigate LTE network call flows (diameter protocol), network traces (Wireshark), and application logs (system level translog) and troubleshooting and commercial call failures and recovering the outage situation. Domestic travel required 25% of the time.

Application Instructions: Interested applicants should email their CV to [email protected] & specify Job ID# NOK-TX21-PREE in the subject line. EOE

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.