Software Support Manager at NCR Corporation

| Atlanta, GA
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About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Position Summary & Key Areas of Responsibility

The Software Support Engineer Manager II is responsible for leading multiple teams of Software Support Engineers to ensure that team is staffed and ready to support platform on time with high quality.

This includes:
  • Developing and executing strategy for department
  • Ensure team is staffed and ready to support platform including technology and volume changes
  • Reporting out on department vision and performance at executive level
  • Key contributor to strategic initiatives across business
  • Deep understanding of Digital Banking technology, DI platform, and larger market


Basic Qualifications
  • 2-3 years management experience
  • Good verbal and written communication skills
  • Exhibits a high level of knowledge in the relevant operating system, and software environment
  • Good hardware and software troubleshooting abilities
  • Ability to multi-task
  • Analytical skills: able to research, analyze and determine an appropriate course of action in a variety of situations
  • Ability to build and execute strategy across multiple horizons
  • Modifies communication style to meet customer needs

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Short/Long Term Disability
  • Paid Vacation
  • 401k


EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
More Information on NCR Corporation
NCR Corporation operates in the Fintech industry. The company is located in Atlanta, GA. NCR Corporation was founded in 1884. It has 36000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 2 open jobs at NCR Corporation, click here.
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