The Software Implementation Specialist/Client Executive is part of the Professional Service team at Origami Risk. You will be a hands-on generalist focused on leading both technical and functional aspects of the full software implementation process. You will be the face of Origami Risk with our clients, leading discovery and requirements gathering activities, as well as collaborating with team members on configuration, implementation and support.
Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.
Responsibilities

• Extract, analyze, and assess client business needs and workflows; make consultative recommendations.
• Design and implement client solutions to include custom reports.
• Responsible for data transformation from a multitude of sources into Origami database.
• Support and lead projects and implementations.
• Provide technical expertise and training to colleagues and clients.
• Provide feedback on existing products and contribute to the design of new product features

Qualifications

• 3+ years' experience supporting clients through the software implementation life-cycle
• Bachelor's Degree Required
• Experience working with C-Level individuals in an advisory and consultative role
• Experience with SQL, XML, HTML, JavaScript/C# required
• Project Management background with proven success at driving customers to on-time and successful implementations.
• Ability to work cross functionally and collaborate with others

Who We Are
Origami Risk is a leading provider of integrated SaaS solutions for risk management, insurance, safety, and compliance. We've designed our single-platform, cloud-based software to be easily configurable to meet the needs of insured corporate and public entities, brokers and risk consultants, insurers and MGAs, third party claims administrators (TPAs), risk pools, and more. To fulfill our singular focus of helping our clients achieve their business objectives, our software is supported by a best-in-class service team of experienced risk, insurance, and safety professionals who have an ideal balance of industry knowledge and technological expertise.
Since its founding in 2009, Origami Risk has received more than two dozen awards for service excellence, technology innovation, and workplace culture. In addition to inclusion in Deloitte's Technology Fast 500™, a ranking of the 500 fastest-growing tech companies in North America, Origami Risk also has been repeatedly recognized by Inc. magazine as one of the "Best Places to Work" and Best and Brightest® Companies To Work For in the Nation by the National Association for Business Resources (NABR).