Summary Description of Work

The Family and Community Well-Being Department (FCW) provides clients the tools necessary to live a healthy, self-sufficient, and fulfilling life. We do this by directly engaging the community, partnering with other organizations, and advocating on our community's behalf through our Health and Well-Being and Social Integration pillars.

The Social Integration Coordinator role is to be an advocate for the families they serve by supporting them in a variety of social service needs and civic engagement opportunities. The Coordinator coordinates and implements programming and provides direct assistance, outreach, and awareness to stakeholders. The Coordinator also:

• Promotes community resources and opportunities and civic engagement • Collaborates with program partners
• Coordinates/leads department programming within our Social Integration pillar

Essential Duties and Responsibilities

Aids in navigating general services in the community to address social, economic, educational, legal, and basic survival needs (including referrals and case management).

Provides direct assistance to LCM stakeholders by completing and submitting forms,

interpreting and/or translating documents, providing referrals, and establishing communication through the phone, email, and fax on behalf of the client.

Coordinates the programing and activities of the Social Integration pillar by scheduling one-on-one consultations, group sessions, and community wide events.

Develops and maintains relationships with community experts in social and human services (e.g. pantries, Omaha utility services, legal attorneys, etc.).

Ensures coordination oversight and support of department programs (e.g. Por Nuestra Comunidad (GOTV & Advocacy), legal consultations, community referrals, and additional civic engagement and social service needs strategies)

Supports director by scheduling, recruiting, and assisting during one-on-one consultations, group sessions, and community wide events.

Engages in project management activities, such as planning, scheduling, budgeting, evaluating, and documenting success of program projects.

Collects reporting data and organizes within database system.

Promotes program activities in community organizations, churches, media, social media, and other channels.

Serves as a professional representative of the Latino Center of the Midlands and follows the organization mission and policies.

Other duties may be assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Manages client concerns, especially difficult or emotional situations and responds promptly to customer needs.

Problem Solving - Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

Adaptability - Adapts to changes in the work environment, manages competing demands, and changes approach or method to best fit the situation.

Communications - Clearly expresses ideas and thoughts orally and in written form and exhibits good listening and comprehension skills.

Planning/Organizing - Prioritizes and plans work activities, uses time efficiently, plans for all needed resources, and sets goals and objectives.

Use of Technology - Demonstrates required technological skills and is able to troubleshoot technological problems.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the competencies, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university in social work, human services, public health or related field; or one to two years related experience and/or training in such fields; or equivalent combination of education and experience.

Language Proficiency

Must be fluent in Spanish and English.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to sit. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.