Site Coordinator at SoFi (Salt Lake City, UT)

| Salt Lake City, UT
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Who we are:

Shape a brighter financial future with us. 

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our 2+ million members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. 

We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. 

The role:  

A Site Leader is a hybrid role that leads a successful workplace management program to ensure a safe and healthy working environment as well as implements local employee engagement initiatives to align SoFi global programming and reiterate company core values and culture. The Site Leader reports into Corporate Real Estate as part of the Site Management Team.

What you’ll do:

Workplace  Administration

  • Act independently to ensure the successful operation of a SoFi office and implementation of an effective workplace management program, this includes:
    • Front desk oversight
    • Property management
    • Understanding of lease requirements for the site and operating expenses
    • Liaison with landlord or property manager to address building issues
    • Implementation of routine or emergency office repairs
    • Oversee site’s annual operating and maintenance program

Ownership of the site operating budget

  • Oversee Emergency Action Planning, including office Floor Warden Program, emergency drills, and participation in other business continuity/disaster recovery efforts.
  • Provide security oversight, including coordination with SoFi Security Manager, IT, and landlords if necessary for employee badge printing and tracking, and oversight of all SoFi visitors or guests utilizing the global vendor management system.
  • Responsible for maintaining the office’s space and occupancy program, including:
    • Coordination with CRE on current/projected capacity
    • Partner with the People team to track existing and new headcount and growth projections across the Business Units to help inform CRE actions
    • Work with hiring managers to coordinate all new hire seating for the office
    • Facilitate desk moves with IT or any floor restacking programs
    • Maintain an updated space plan using space management software
    • Responsible for all new hire desk setups to ensure a great first impression at SoFi, including coordinating with IT to ensure equipment is set-up. Additionally responsible desk resets for employees no longer at SoFi . 
  • Responsible for oversight of all vendor management for the office, including:
    • Creation of master service agreements with new or existing vendors to align vendors with SoFi’s contracting requirements, including gaining approvals by Legal and CRE
    • Onboard new vendors as needed ad ensure existing vendors have up to date vendor documentation including W9s and COIs
    • Create vendor purchase orders and conduct invoice review and budget tracking 
    • Conduct quarterly business reviews (QBR) to ensure service needs are being met 
  • Manage the site’s snack and beverage program (either independently or through a third party vendor) and ensure alignment with SoFi’s overall program standards.
  • Oversee the site budget including tracking of all expenses (snack and beverage program, supplies, repairs and maintenance, service/equipment contracts, etc) and participate in budget planning and forecasting with the CRE team.
  • Oversee procurement of all office supplies in accordance with SoFi’s overall program.
  • Responsible for overseeing incoming and outgoing mail procedures and mail vendors/staff (if applicable) for the office and ensuring critical documents are handled in a timely manner. 
  • The Site Leader is also responsible for internal and external coordination to address the COVID-19 virus, including preparing offices for reoccupancy, coordinating with vendors on new cleaning protocols and supplies, working closely with the People and Legal team as well as landlord regarding response protocols if there’s a confirmed case in the office, ensuring safety and protocols are followed, and participate in return to work strategy planning.  

Employee Experience Programming

  • Partner with the Employee Experience team to implement “Think Globally, Act Locally” engagement initiatives that drive employee participation and the workplace experience. 
  • Creatively lead engagement and morale events and programs (in alignment with other sites) including corporate milestones, holiday celebrations, wellness initiatives, birthday and anniversary programs, etc.
  • Be an operational lead for cultural diversity and inclusion initiatives including coordination with SoFi ERG/Circles.
  • Represent SoFi in the community such as participation in local volunteer or give-back activities.
  • Take initiative to develop rapport and relationships with Business Units, on-site leadership, and understand how the Site Leader position can support team goals and employee experience in the office. 
  • Help support sitewide and/or team specific initiatives.

Why you’ll love working here:

  • Competitive salary packages and bonuses
  • Comprehensive medical, dental, vision and life insurance benefits
  • Generous vacation and holidays
  • Paid parental leave for eligible employees
  • 401(k) and education on retirement planning
  • Tuition reimbursement on approved programs
  • Monthly contribution up to $200 to help you pay off your student loans
  • Great health & well-being benefits including: telehealth parental support, subsidized gym program
  • Employer paid lunch program (except for remote employees)
  • Fully stocked kitchen (snacks and drinks)
*These benefits are only applicable to full time employeesSoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic, and because unvaccinated employees pose a direct threat to the health and safety of others in the workplace, effective on November 1, 2021, U.S. employees must be fully vaccinated to work from any of our offices, travel for business or attend work-related meetings.The company will make reasonable accommodations when possible for employees who are unable to be vaccinated because of a disability, pregnancy, sincerely held religious belief, or for other legally required reasons..Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
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Technology we use

  • Engineering
    • GolangLanguages
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    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
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    • Node.jsFrameworks
    • SparkFrameworks
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    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

An Insider's view of SoFi

How would you describe the company’s work-life balance?

SoFi (and the fintech industry) are incredibly fast-paced. Many people faced burnout during the pandemic, so SoFi implemented SoFridays, where we are encouraged to block out time on Friday without meetings and even sign off early. I’m grateful and proud to work for a company that puts its employees first.


Associate Talent Brand Specialist

What does your typical day look like?

No two days are the same, which I love! I spend most of the day working on projects that are directly connected to our company-wide priority #1 ; which is to create a durable culture where people love to work. Things like creating a Diversity, Equity and Inclusion site, managing our careers page, and hosting events that bring our culture to life.


Principal Talent Brand Manager

What are SoFi Perks + Benefits

SoFi Benefits Overview

We’re committed to fostering an environment where employees understand how they’re doing, where they’re going, and how to get there—with compensation programs designed to attract, retain, and reward talented people who believe in our mission.

Volunteer in local community
Launching in February 2022 we will offer employees up to 16 hours a year to volunteer for causes they are most passionate about in order to support the communities in which we live and work.
Friends outside of work
Eat lunch together
Intracompany committees
Cross-team collaboration is absolutely critical to SoFi's success. In addition to working on exciting projects, we have a group called OneSoFi, a diverse group dedicated to driving culture!
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
We have set an ambitious goal of increasing URG representation in management to 50% by 2023. As of 10/1/2021, 37.5% of our managers identify as an underrepresented group.
Unconscious bias training
Required for all employees as part of our DE&I programs to educate our workforce, enable them with the tools to eliminate unconscious bias, and to ensure fairness & clarity in hiring and retention.
Diversity manifesto
Diversity Employee Resource Groups
SoFi proudly sponsors eight employee resource groups, called Circles. These groups build high-trust relationships and foster a sense of belonging for the diverse communities represented at SoFi.
Hiring Practices that Promote Diversity
We anchor our interview process to identified success competencies associated with each role vs informal interviewing.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
SoFi's Flexible Spending Account (FSA) lets employees pay for dependent care and eligible out-of-pocket healthcare expenses with pre-tax contributions of up to $2,750 annually.
Disability Insurance
SoFi's disability insurance benefit is 60% of an employee's base salary up to a maximum of $5,000/month for short term disability, and $10,000/month for long term disability.
Dental Benefits
SoFi's Delta Dental plan provides employees the flexibility to choose any dentist in‐network or out‐of‐network and still receive benefits.
Vision Benefits
SoFi's vision plan provides 100% coverage for annual eye exams through VSP choice doctors, plus offers additional discounts for frames and laser vision repair.
Health Insurance Benefits
SoFi employees receive comprehensive health, vision, dental, life insurance, and disability benefits—as well as flexible time off, fitness, fertility, and family planning options.
Life Insurance
SoFi pays for 1 times employees annual salary for Basic Life and AD&D Insurance, and employees have the option to purchase additional life insurance.
Pet Insurance
Employees have the choice of 2 plans with 50%, or 70% reimbursement on vet bills including accidents, illnesses and hereditary conditions up to $7,500 annually.
Wellness Programs
SoFi offers a variety of benefits to support employees and their families in attaining and maintaining good health — both physically and mentally. Incl: health club discounts, therapy, and more.
Mental Health Benefits
SoFi partners with Modern Health, which provides support to help people reduce stress, feel more engaged, and be happier. Employees and dependents can receive up to 6 therapy sessions + other support.
Retirement & Stock Options Benefits
SoFi's 401(k) retirement plan helps our employees set aside income they will need in the future.
Company Equity
SoFi offers stock options through its employee profit sharing program, including vesting over a four-year period.
Performance Bonus
SoFi's performance bonus plan is paid out quarterly when employees meet targets set by their direct supervisors.
Child Care & Parental Leave Benefits
Child Care Benefits
Through, parents have access to in-home or in-center vetted and subsidized care for your children when regular care is not available.
Generous Parental Leave
SoFi will provide up to 8weeks of paid parental leave to employees following the birth of an employee’s child or the placement of a child with an employee in connection with adoption or foster care.
Flexible Work Schedule
SoFi offers flexible schedules for all employees, including a hybrid in-office/work-from-home environment. We also have SoFridays where we encourage employees to sign off early when they can.
Remote Work Program
Employees are encouraged to work with their manager to determine the best future work environment - full-time remote, hybrid, or full-time in office.
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We offer unlimited PTO for all full-time, non-exempt employees.
Paid Volunteer Time
Coming soon through SoFi Gives - our new volunteer program that includes time off for employees to volunteer.
Paid Holidays
Paid Sick Days
SoFi offers a variety of comprehensive paid sick days based on employee location and employment type.
Perks & Discounts
Beer on Tap
Casual Dress
SoFi is casual. Bring your full authentic self to work!
Commuter Benefits
SoFi's commuter benefits can help employees save money by paying for commuter expenses with pre-tax dollars up to $270 per month.
Company Outings
Pre-COVID-19 pandemic we had annual holiday parties, team offsites, and more. With COVID, we have zoom talent shows, take your parents/children to work zoom events, and more!
Free Daily Meals
SoFi provides catered lunches at some locations and offers lunch cards to those employees where catered lunch is not provided in the office.
Game Room
SoFi's San Francisco headquarters features a game room, roof deck, and more.
Stocked Kitchen
All SoFi offices have stocked kitchens included unlimited snacks, coffee, tea, Kombucha, and beer on tap!
Some Meals Provided
SoFi provides catered lunches at some locations and offers lunch cards to those employees where catered lunch is not provided in the office.
Happy Hours
SoFi encourages employees to hang out after work!
Fitness Subsidies
SoFi offers employees more convenience, flexibility and gym options, thanks to our partnership with Gympass.
Professional Development Benefits
Job Training & Conferences
SoFi offers frequent training, mentorship opportunities, and leadership programs to develop our people. We also cover tuition costs for approved programs, up to $5,250 per year.
Tuition Reimbursement
SoFi offers frequent training, mentorship opportunities, and leadership programs to develop our people. We also cover tuition costs for approved programs, up to $5,250 per year.
Diversity Program
Lunch and learns
Each organization at SoFi offers regular lunch and learns to give employees visibility to company & industry leaders.
Cross functional training encouraged
Promote from within
Mentorship program
SoFi's Grow Mentorship program seeks to inspire and elevate our most underrepresented employees by fostering professional development and by giving allies the chance to take action.
Continuing Education stipend
We want to help our employees achieve financial freedom, just like our members. That’s why we contribute $200 per month toward your student loans to help pay down student debt,
Customized development tracks
Paid industry certifications
This perk depends on the organization, but our Engineering, Product & Design, plus Operations team offers top performers paid industry certifications to develop their careers.

Additional Perks + Benefits

Our people are our greatest differentiator - if we take care of our people, they will take care of our members. That's why we offer comprehensive, flexible benefits and perks that support their physical, mental, and emotional wellbeing so they can bring their best selves to work.

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