Services Advisor (Dallas, TX)

| Dallas-Fort Worth, TX
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Position Title

Services Advisor


Dallas / Scottsdale /Virtual


Blue Yonder is looking for Services Advisor for North America Services Sales focusing on Supply Chain Planning solutions with emphasis on AI/ML based algorithms. This position will be based out of our Dallas or Scottsdale office. Virtual location will be considered for the right candidate.

The Services Advisor plays a pivotal role in working with Blue Yonder Customers to support SaaS subscriptions and lead the Services Sales selling for their assigned opportunities. The role's primary objectives are to position a value based selling approach with our industry leading solutions and collaboratively work with the Partner eco-system, when applicable, to drive incremental growth for the company.

What You'll do:
  • Be regarded as the Subject Matter Expert on implementing Blue Yonder's Supply Chain planning solutions - with background in one the following sub-verticals
    • Retail - Grocery / Soft Lines & Hard lines
    • Manufacturing
  • Exposure to BY's AI/ML based solutions (or similar industry solutions) would be preferred
  • Own the overall Services Sales strategy for assigned solution suite and opportunities
  • Support Request for Proposals (RFPs) for new sales opportunities and engage directly with prospective customers, helping to position BY Software solutions and services.
  • Collaborate with all internal Blue Yonder business functions i.e., Sales Leadership, Customer Executive and Customer Success teams to develop an effective sales strategy prior to sales engagement and ensure efficiency during the sales cycle to drive profitable outcomes for Blue Yonder
  • Provide insights and support to the Sales Leadership and/or Customer Executive during a sales cycle
  • Develop high level implementation plans and effort estimates based on our recommended best practices, focusing on quick time to value in support of software sales cycles.
  • Work closely with the customers in discovery sessions and ongoing follow-up discussions to ensure clear, unambiguous definition of scope and deliverables for the software implementation by the delivery teams.
  • Conduct Services workshops for prospective customers, highlighting the value of Blue Yonder's services in addressing customer's business challenges and needs with Blue Yonder solutions.
  • Establish relationships with the key decision makers to negotiate services contracts and facilitate successful sales outcomes
  • Work with Customer Success and marketing to develop collateral on implementation approaches and promote Blue Yonder events and trade shows
  • Develop template plans, SOW Templates and services sales collaterals and help ramp up other team members and new hires on the team.
  • Works with Partners to identify opportunities and create demand through lead generation activities, product & services launch campaigns, and targeted account selling strategies in existing and opportunistic markets for assigned Solutions

What we are looking for:
  • 2-5 years of relevant work experience implementing BY Supply chain planning solutions.
  • Exposure to new AI/ML based Luminate Solutions is preferred
  • Ability to thrive in an extremely fast-paced, high-pressure, high-visibility role
  • Superior analytical skills, technical aptitude and attention to detail
  • Current experience in a high growth enterprise software company, with SaaS/Cloud business models
  • Strong Leadership skills and ability to influence
  • Strong communication, reporting and presentation skills to large groups of people and C-Suite
  • Strong project management and organizational skills
  • While Business travel, international and domestic, is currently restricted, the right candidate should have the ability to travel across North America (up to 80% travel) based on future travel guidelines from government COVID-19 response directives.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
More Information on Blue Yonder
Blue Yonder operates in the eCommerce industry. The company is located in Boston, MA, Rockville, MD, Ann Arbor, MI, Southfield, MI, Waukesha, WI, Roswell, GA, Rogers, AR, Coppell, TX, Scottsdale, AZ, San Diego, CA and Palo Alto, CA. Blue Yonder was founded in 1985. It has 5001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 69 open jobs at Blue Yonder, click here.
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