Service Desk Analyst

| Kansas City, MO
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Service Desk Analyst - U.S. Marine Corps Network Call Center
Kansas City, MO (64131) Full Time with Benefits / On-Site Position
Relocation Assistance Available 
$52,000 - $58,000 (depending on benefits selection) 
(10) Paid Holidays / Employer Matched Funds 401(k) / Medical, Dental and Vision benefits options
24/7/365 Flexibility Needed

Here’s your opportunity to work on-site using remote access tools and an on-line knowledge base to assist 250,000 end-users with computer issues on a U.S. Marine Corps Enterprise Network.

Job Duties:

• Computer support via email, phone or a remote desktop connection
• Microsoft Office 2010/2013, SharePoint 2013, Windows 7 / 10 troubleshooting
• Resolving issues relating to all 7 OSI layers and PKI authentication.
• Using a Remedy Ticketing System to create and manage tickets.
• Managing Print, DHCP, DNS and File Share services.
• Active Directory / Microsoft Exchange support.

Requirements:

DOD Secret Security Clearance - If you had a clearance within the past 24 months, we may be able to reactivate it.
• CompTIA Security+ CE – Prior to start
• 3 Years of related IT experience


More Information on ​Strategic Data Systems
​Strategic Data Systems operates in the Information Technology industry. The company is located in Keller, TX. ​Strategic Data Systems was founded in 1997. It has 159 total employees. It offers perks and benefits such as 401(K). To see all 13 open jobs at ​Strategic Data Systems, click here.
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