Service Desk Administrator
Provide routine technical support in the management of networks, software, hardware, configurations, and architectures
Troubleshoots system hardware and software issues
Trains end users on the proper use of hardware and software
Performs basic software installations and upgrades to operating systems and layered software packages
Monitors and tunes systems to achieve optimum performance levels
Ensures workstation/server data integrity by implementing standard software and hardware solutions
Ensure data/media recoverability by following a schedule of system backups and database archive operations
Conducts basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines
Ensures that performance and security of computers meet the needs of network users
May evaluate existing systems and assist with planning long-term strategies
EDUCATION AND EXPERIENCE: BA/BS or equivalent, 2+ years of experience
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
COVID-19 Vaccination
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.