Senior Vice President, General Manager, Military

Continental U.S.

The opportunity for Wireless Infrastructure in a 5G world is enormous. And Boingo is one of the best-positioned players in the space. With our 20-year track record of providing wireless infrastructure in places like LAX, The World Trade Center in NY, and Camp Pendleton Marine Corps Base, we have a strong track record of solving complicated connectivity challenges. Our growth has led to exciting new opportunities including the ability to expand our product portfolio to include outdoor solutions.  As the Senior Vice President, General Manager, Military, you will be responsible for leading the team that provides internet service for subscribers on more than 75 military bases around the world, as well as driving new business opportunities in private 5G, commercial internet services and cellular support for the military.  Most importantly, you will be responsible for promoting a culture of people-driven teams, high performance, collaboration, and innovation. This is a remote position.

What the job entails:  

• Direct report to Boingo CEO, with P&L responsibility for Boingo’s Military Business Unit
• Lead a team of more than 75 marketing, business development, account management, product management, customer service, operations, and engineering professionals, most located across the United States and the world
• Main areas of responsibility
• Keep and grow existing monthly broadband business to targeted growth rates
• Identify and grow new areas of opportunity on the bases including private services and private networks
• Lead and identify new opportunities with the DOD that include Boingo in government funding and trials
• Lead the contractual relationship within our contracts including AAFES, MCCS, etc
• Grow the overall military business and be a great partner to the business opportunities on the bases with other departments without getting the P/L credit, i.e., Towers, small cells, offload
• Work cross functionally with functional and business unit peers to drive revenue growth and control business unit costs
• Foster a team environment to maintain and improve employee morale and motivation to improve the customer experience and thus drive revenue and margin growth
• Keep abreast of the competition and overall operations of the market and partner with functional leaders to create long term value for the company and our customers.  Proactively identify opportunities for growing our business through existing relationships between functional areas or new opportunities and maximize business trends to support the changing needs in the industry and our customers.
• Develop strong customer relationships with military leadership, including leadership on bases as well as at DoD functional commands and at the Pentagon to uncover business opportunities and acquire contracts
• Develop cross-industry relationships to foster partnerships and improve contract acquisition opportunities
• Maintain and improve customer service and network capabilities and KPIs

Got what it takes?  

• 15+ years’ experience working in the telecommunications industry, with experience specifically in subscription-based internet services
• 10+ years’ management and leadership experience, with 5+ years of P&L experience
• Experience in the Federal and DOD space a plus
• Proven ability to motivate team members to drive business growth and profitability
• Excellent organizational skills and sound verbal, written and public speaking and presentation skills.
• Sound business judgment and ability to make data-driven decisions
• Ability and willingness to travel domestically up to 25% of the year
• Military senior enlisted or officer experience a plus
• Bachelor’s degree. Advanced degree preferred

Meet Boingo

Boingo Wireless, Inc. helps the world stay connected. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to universities and military bases, Boingo helps folks stay connected to the people and things they love.

Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. We take pride in having fun and staying healthy. There’s also an incredible benefits package including health, dental, vision, 401(k) match, unlimited vacation, 12 weeks paid parental leave, and more! Plus our award-winning headquarters in Westwood boasts 360-degree views of LA, from Catalina to the Hollywood Sign. It’s no wonder we’ve been named among the Best Places to Work in LA six years in a row!

Boingo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.

COVID-19 update: Yes, Boingo is hiring! Through our vast footprint of wireless networks, Boingo helps the world stay connected to the people and things they love. Our mission is as important now, as ever.
The health, happiness, and welfare of our team – current and future teammates – is our top concern. Therefore, we’re conducting our “in-person” interviews via video. Social distancing can prove the power of virtual connection. We can still get to know one another, while following the latest public health recommendations. So, connect today, and help us continue to connect the world with the people and things they love.

#LI-REMOTE