Senior Tradeshow & Events Manager

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PointClickCare is the leading North American cloud-based healthcare software for the acute and long-term and post-acute care markets. For over 20 years, the company has held the same vision – to help the world care for vulnerable populations. Since its inception, PointClickCare has grown exponentially with over 1,700 employees today all working towards impacting the lives of millions. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Culture, PointClickCare leads the way in creating cloud-based software. With its recent acquisition of Collective Medical, PointClickCare solidifies its position as a high growth healthcare software provider, serving over 21,000 long-term and post-acute care providers and over 1,300 hospitals. Their shared mission to support vulnerable populations is allowing PointClickCare and Collective Medical to connect disparate points of care at scale faster than anyone else in the market.


For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.


Position Summary:

In this highly visible and impactful role, the Senior Tradeshow & Events Manager, reporting to the Director, Events, will be responsible for managing PointClickCare's tradeshows and related sponsorship programs. The senior manager will collaborate with the Director, Events and Sales and Marketing teams to identify and plan all annual shows. In addition, the senior manager will be responsible for reporting on success, outcomes of show participation, by show, quarterly & annually. The senior manager will manage the Tradeshow & Events Manager, providing guidance and support, along with annual performance reviews. Budget management of the overall program is a requirement in this role. The Senior Tradeshow & Events Manager will also oversee the exhibit program for PointClickCare’s annual user conference.

 

Key Responsibilities:

· Expertly lead and develop the National tradeshow program, and oversee the sponsorship program. Must have strong relationship management skills to negotiate best opportunities, pricing and services.

· Oversee Tradeshow & Event Manager activities wrt collaboration with Marketing Segment Managers and cross functional teams to develop lead generation, pre-show, and post-show communication and survey strategies

· Critical thinker as senior event lead in internal meetings to determine tradeshow events and themes.

· Expertly plan and oversee meetings pre & post debrief.

· Management of overall event budgets (Allocadia experience an asset but not mandatory)

· Project management of event activities in Kapost (Kapost experience an asset but not mandatory)

· Manage event-related contracts and payments of each subcontracted vendor as necessary. Document budgets, POs, accruals for budget accuracy.

 

Works cross functionally with:

Sales, Customer Support, Corporate Development, Finance, ELT (when required) and all teams within Marketing.

 

To be successful in this role the following will be key indicators:

· Ability to lead and take ownership of tradeshows & events at a senior level with minimal supervision

· Improved event management processes are incorporated in to key events

· Increased attendance = leads/revenue, at events through initiatives and improvements

· Internal clients are confident in role for senior event support as Tradeshow SME

 

Education Requirements:

· Post-secondary education or 10+ years relevant work experience

 

Required Experience:

· Senior event management of tradeshows, ranging from regional shows to large booths (10x20 – 50x50).

· Experience with corporate events from 100 to 2000+ attendees

· 10+ years event experience, should include 4-5 year senior event/leadership experience

· Highly organized, with excellent project management skills working with cross functional teams

· Experience working closely and professionally with tradeshow partners, hotel staff, DMCs, CVBs and site selection companies.

· Ability to function and lead a team at a senior level in high stress situations. Grace under pressure.

· Self-motivated and directed person, requiring minimal supervision

· Excellent communicator and team collaborator

· Strong relationship management skills. Ability to work with all levels of staff, vendors and business partners.

· Team player, able to jump in and support any aspect of event activities when required

 

This role requires the following skills/behaviors to perform in the role:

· Strong organizational

· People management

· Project management

· Strong team player

 

Knowledge:

· Tradeshow, and industry trends

· Event terminology & understanding

· Budget management

· Project management

· Knowledge in Acute/Payer and Long Term Post Acute Care an asset

 

Please consider applying, even if you don't tick off all the boxes. We'll make sure to provide you with the best training for the skill set we need, as long as you promise to bring passion and your utmost dedication to work every single day. Having a diverse workforce only strengthens our culture and enhances our performance.

Working at PointClickCare goes beyond the resume, because the work we perform makes a true difference in people’s lives. We build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. We believe work is so much more meaningful when you’re doing it with a higher purpose.


For more information on PointClickCare, please visit us on Glassdoor and LinkedIn


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It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.


When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] 

More Information on PointClickCare
PointClickCare operates in the Healthtech industry. The company is located in Mississauga, Ontario. PointClickCare was founded in 2000. It has 1557 total employees. To see all 24 open jobs at PointClickCare, click here.
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