Senior Salesloft Administrator at Salesloft (Remote)

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Job Title: Senior Salesloft Administrator

Location: Remote - US

 

WHY YOU’LL LOVE SALESLOFT:

Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full. 

These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software.   

Salesloft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on Salesloft’s category-leading sales engagement platform to engage in more relevant, authentic and sincere ways.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world.  As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2020, twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.   

We’re redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling.  We’re fast-paced, innovative, and collaborative.  We pursue excellence in everything and have a lot of fun along the way.  Come join us!

Check us out on Glassdoor and see what people LOVE about working for Salesloft! 

THE OPPORTUNITY:

Although we’re proud of our history, we’re just as excited about the future.  We want to create a world-class culture and company that attracts, develops, engages, and retains elite talent.  

At Salesloft, our Senior Salesloft Administrator is critical to our company’s success. You will be a key member of our fast-growing and high-performing Revenue Operations team and will lead support and improvements in our internal instance of Salesloft. You will be the subject matter expert for Salesloft using Salesloft! You will have a passionate, capable team supporting you.  

On a day-to-day basis, you will be responsible for the support, development, and maintenance of our internal instance of Salesloft and its related system integrations. You must own the pursuit of a world-class technology experience for our Lofters, continuing to ensure we are the best users of our own platform. You need to have pride in the work you do and a passion for supporting others’ success. Specifically, you will:


  • Oversee our governance model as it relates to user management, content management, system integration, and automation
  • Provide real-time feedback to the product organization and identify areas for opportunity
  • Document best practices for driving adoption and efficiency with Sales Engagement across the entire Revenue Organization
  • Advise Salesloft customers on how to scale and implement Sales Engagement in a complex organization

To thrive in this role, you will constantly be developing your skills and knowledge, improving Salesloft platform expertise, and building great key stakeholder relationships internally - understanding their priorities and challenges, and networking externally to learn from others’ experiences. 


In addition to working with amazing colleagues who exemplify our ‘team over self’ core value,  you will also have the opportunity to define how organizations approach and adopt an entirely new, yet critical component of their go-to-market tech stack.  You will have an opportunity to make a difference. 


WHAT WE’RE LOOKING FOR:

We are seeking a Salesloft system expert. Someone that can see the big picture, future state but has a keen eye for details. You can quickly shift between granular-level problem solving and org-wide project management. You will have a knack for spotting opportunities to improve systems and process, and are excited to work cross-functionally to make it happen. You are passionate to build relationships and help others succeed.


If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Senior Salesloft Administrator is the career path for you!

 

THE TEAM:


Our Salesloft’s Revenue Operations team is comprised of seasoned and up-and-coming operational experts who are all aligned on one vision and mission:

  • Vision: Every seller is loved by the buyers they serve (#saleslove)
  • Mission: Equip companies to maximize revenue by creating a fantastic buying experience

The Revenue Operations team consists of team members that work with Sales, Marketing, Customer Services, Finance, and IT to create systems to more efficiently prospect, forecast, close, onboard, and support customers. Team members conceptualize the strategic priorities for the company, develop execution plans, execute plans cross-functionally, and operationalize executed strategies for continuous improvement. 


They are also the epitome of our core values:  Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

  • Bachelor's degree 
  • 2-4 years of experience with Revenue Operations, Systems Management, Sales, or Business Process Optimization
  • 2-4 years of experience administering Salesloft to multiple job functions
  • Salesloft Administrator certification
  • Salesforce integration experience
  • Demonstrated experience designing, revising, and managing complex Salesloft environments
  • Proficiency with Microsoft Excel and/or Google Sheets
  • Ability to lead teams through change management and business transformations
  • Excellent project management skills and the ability to collaborate with management and others in the company
  • Disciplined, flexible, and autonomous work habits; we don't micromanage
  • Understanding of the SaaS business model and culture is a plus
  • Experience with Salesloft is a plus

WITHIN ONE MONTH, YOU’LL:

  • Attend Salesloft’s New Hire Orientation, where you will learn our Salesloft story and understand what makes our “Lofters” unique
  • Begin 1:1’s with your manager, understand your 30-60-90-day plan and delve into your daily responsibilities
  • Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them
  • Meet key partners in Customer Services, Sales, Marketing, Finance, Product/Engineering and IT – the relationships will be critical for your day-to-day tasks
  • Establish credibility and trust with both managers and individual contributors in the Revenue organization
  • Become familiar with our Salesloft Instance and integrations through training, self-study, and shadowing
  • Take over managing internal support and development for Salesloft on Salesloft, completing Tier 1 requests

WITHIN THREE MONTHS, YOU’LL:

  • Oversee our Salesloft Governance model as it relates to cadence creation and new product releases
  • Document product requests
  • Document how we maintain a best-in-class instance of Salesloft in order to advise our customers on how to do the same
  • Own full execution of internal support and development for Salesloft on Salesloft, escalating cases, as needed, to the customer support team

 WITHIN SIX MONTHS, YOU’LL:

  • Be our internal expert on Sales Engagement Administration in a large, multi-role implementation
  • Create and maintain documentation for user experience and system interaction
  • Lead relevant architecture change submissions, backlog grooming, prioritization, and requirements gathering
  • Continue to focus on your OKRs

WITHIN TWELVE MONTHS, YOU’LL:

  • Own support and development of the best Salesloft instance on the planet

IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!

WHY SHOULD YOU WORK AT SALESLOFT:

  • You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
  • You will work with an amazing team you can learn from and teach
  • You will experience joining a high-growth/high-traction organization
  • You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
  • You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
  • We have a vibrant, open office that utilizes modern technology
  • You will grow more here than you would anywhere else, that is a promise

Salesloft embraces diversity and invites applications from people of all walks of life.  We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.


More Information on Salesloft
Salesloft operates in the Sales industry. The company is located in Atlanta, GA. Salesloft was founded in 2011. It has 704 total employees. It offers perks and benefits such as Volunteer in local community, Partners with Nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Daily sync. To see all 9 open jobs at Salesloft, click here.
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