If you ever wanted to be on the ground floor of a well-funded, rapidly growing Series C start-up that is disrupting a 5.7Tn market, now is the time to join Takeoff Technologies! We are a ~250+ (and growing!) person global company transforming online grocery for consumers & retailers. Takeoff's solution offers automated fulfillment coupled with an end-to-end e-Grocery technology stack, enabling retailers to offer their shoppers the assortment and low prices of stores, with convenient mobile ordering and same day pickup or delivery.

Our eGrocery solution was created with the grocer and the shopper in mind. Grocery is an incredibly complex industry, and our products are unlike any other: they are low value, perishable, heavy, and low-margin. Our automated solution is flexible enough to manage these complexities allowing us to ensure the correct picking method for the correct product!

Excited about potentially joining this rocketship to help us bridge the gap between retail and technology? Looking to make an impact daily and help us disrupt a hundred year old industry? If so, continue reading!

Please note that if you don't necessarily meet all of the requirements listed in the job description below, we still encourage you to apply. We strongly believe that skills and competencies show up in lots of different ways and we are always looking for individuals who can bring new ideas to the table at Takeoff. Secondly, we value diverse perspectives and are fully committed to creating an inclusive environment where employees can bring their authentic selves to work every day.

The role:

We're taking Takeoff Techfnologies to the next level and looking for a Performance Manager that will be at the epicenter of Takeoff's transformation of the grocery industry. If you are driven by problem-solving where you have the opportunity to make a significant impact, please read on.

Operations Performance Team members use their problem solving, analytical, and communication skills to engage with the field organization as well as strategic clients & partners to define opportunities and solutions in the operations and work cross-functionally with technology, field ops, and other internal teams to drive performance improvements. We are at the point where we are creating the blueprints for operational excellence that will take us from 12 sites to hundreds of sites and transform e-grocery. We are looking for leaders who are ready to roll up their sleeves and be part of creating and executing on those blueprints.

This is exciting because you will have the chance to:

• Leverage your business understanding and leadership skills to lead process improvement across internal and external groups
• Partner with peers across the company as well as external clients to understand pain points, root cause and then drive and measure solutions
• Work with technology partners to ensure robust solutions are in place
• Partner with site leaders to drive operational excellence across multiple sites
• Create and report on KPIs including productivity, client satisfaction, and customer experience
• Manage client relationships to ensure they are deriving maximum value from their e-grocery solution

The experience that you will bring to the table:

• Ability to manage, drive and prioritize projects, while leading cross functional teams and stakeholders
• A hands-on analyst and team player that can inspire/mentor staff members
• Effective interpersonal and relationship building skills.
• Ability to work successfully with and across teams.
• Able to build relationships at all levels in the organization
• Ability to drive complex projects to completion using effective project management, communication and influence.
• Quantitative and problem solving skills.
• Able to analyze large sets of data, pull out insights and then proactively communicate those insights to senior leaders.
• Able to grasp complex issues and look beyond the obvious
• Experience with Looker or Tableau

The reasons you will love working at Takeoff(to name a few!):

• We're a successful, rapidly-growing startup with an entrepreneurial vibe
• We're disrupting the eGrocery industry with our innovative business model
• We're passionate about what we do
• We get to be creative on a daily basis
• You'll work with a smart, experienced leadership team that wants to do it right, and is open to new ideas
• We believe in autonomy, and reward those who take initiative
• We offer competitive salaries and comprehensive health benefits
• We have fun!
• We are committed to building a highly diverse and inclusive culture and environment

Competitive & comprehensive benefits package that we offer:

• We're a successful, rapidly-growing startup with an entrepreneurial vibe
• We're disrupting the eGrocery industry with our innovative business model
• We're passionate about what we do
• We get to be creative on a daily basis
• You'll work with a smart, experienced leadership team that wants to do it right, and is open to new ideas
• We believe in autonomy, and reward those who take initiative
• We offer competitive salaries and comprehensive health benefits
• We have fun!
• We are committed to building a highly diverse and inclusive culture and environment

Still need more convincing as to why you should go ahead and apply? Take a look at what our employees are saying here https://www.takeoff.com/career about what the experience and day to day is like at Takeoff!

Equal Opportunity Employer

Our culture revolves around our core values of respect, initiative, collaboration, adaptability and diversity. As people, we value hard work, but we balance it with socializing as a team, respecting our time outside of work, and appreciating our coworkers’ unique walks of life.

Takeoff is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Learn more at www.takeoff.com. We believe that diversity is critical to the growth of our company; we foster an environment where everyone has a voice and views the Takeoff team as their second family.