Senior Ops Manager, Provider Network Development

| Peninsula
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About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and elite provider network, 2.5 million people can receive best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $680 million.

About the Role
Lyra is looking for a Senior Manager of Strategy & Operations to join the provider network development team to drive the long-term contracted network growth strategy. The ideal candidate is a strategic problem solver that can take an ambiguous growth challenge, translate that into strategic choices, and drive towards implementation. 

Responsibilities

  • Work with program leadership to set overall strategic direction for the contracted provider network
  • Partner closely with program leadership to tackle longer-term strategic projects to enhance provider network development
  • Partner closely with operations teams to investigate and address near-term operational risks
  • Track program metrics and effectively report out on program health to executive audiences 
  • Support internal initiatives to build a world-class team

Qualifications

  • 5+ years experience with management consulting, digital health operations, or related experiences; healthcare experience a plus
  • Highly organized self-starter; able to multitask and be efficient in ambiguous situations
  • Strong project management skills and a demonstrated ability to work successfully on cross-functional teams 
  • Quantitative analytical skills (SQL, Excel/Google Sheets)
  • Ability to distill and communicate complex ideas clearly across different audiences 
  • Passion for expanding access to quality mental health care
  • Bachelor’s Degree required; MBA recommended

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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An Insider's view of Lyra Health

What's the biggest problem your team is solving?

Putting clients first. - We strive to think about our various employer groups. Making sure that we have a diverse network that represents the employee populations within the various groups we work with.

Gary

Senior Strategist, Network Development

How has your career grown since starting at the company?

I started with Lyra as an MBA intern, building systems and processes for a new product called Blended Care Therapy. I loved the team and the product so returned full time and helped to scale the program to ~350 therapists. I’ve recently taken on the role of Director of Operations for Blended Care Medication Management.

Monique

Director of Operations for Blended Care Medication Management

What are Lyra Health Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Promote from within
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