Senior Operations Support Specialist

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Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

Pay starts at $22.05.

As the Senior Operations Support Specialist, you will assist with implementing various human resources programs and procedures for all employees in the areas of staffing, benefits/payroll administration and employee relations. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

  • Provide customer service and HR support for employees
  • Ensure a positive onboarding experience by assisting with new hire orientation
  • Coordinate job fair activities, schedule interviews, and assist with other recruiting administrative support
  • Assist with maintaining associate files, ensuring documents and manuals are kept current, accurate, confidential and in compliance with company polices
  • Manage leave programs such as tracking leave and FMLA compliance, and preparing related notification letters
  • Administer the temporary employee conversion process, including sending out and processing evaluation forms, and scheduling and facilitating the orientation process
  • Audit and administer monthly HR invoicing, including temporary employee payroll, pre-employment and post-accident testing, HR supplies, etc.
  • Organize and deliver employee programs, including facility bulletin boards, recognition programs, employee communication memos, etc
  • Assist with PTO tracking and administration
  • Help set up and coordinate employee appreciation events and other service center celebrations
  • All other tasks and duties as assigned.



What you need to succeed at XPO:

At a minimum, you'll need:

  • 2 years of experience supporting human resources or in an administrative capacity
  • Experience with Microsoft Office


It'd be great if you also had:

  • Associate degree or equivalent related work or military experience
  • Strong attention to detail and follow-up skills with the ability to identify and resolve problems



Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

More Information on XPO
XPO operates in the 3PL: Third Party Logistics industry. The company is located in Greenwich, CT, Portland, OR, Boston, MA, Ann Arbor, MI and North Richland Hills, TX. XPO was founded in 2011. It has 38000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 6 open jobs at XPO, click here.
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