Senior Operations Manager
Location : Phoenix, AZ

Description of Responsibilities:

• Works with client stakeholders to undertake & support complex sourcing projects to ensure delivery of category strategies
• Provides client stakeholders with supply market intelligence and market trends in professional services and non-enterprise software services
• Manages client line manager relationships and vendor relationships
• Leads the full sourcing process which includes development of scope, supplier selection, commercial negotiation, and contract execution.

Qualifications
Basic

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 9 years of experience in the job description.

Preferred

• MBA is desirable
• Specialized certification in supply chain - CPSM / CIPS
• Skills in RPA and automation leveraging internal and 3rd party applicational
• Excellent written and verbal communication skills
• Highly adaptable team player
• Extremely organized, Strong attention to details,Problem solving abilities
• MS Office proficient.
• First class business communication skills - verbal and written
• Ability to work with minimal supervision
• Provide support to Operations lead in team management
• Mentoring of team members

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.

COVID-19 Considerations:
Vaccination required.
Masks are required to enter the office.Extra screening, sanitation and disinfecting procedures are in place.

About Us
Infosys BPM Ltd., the business process management (BPM) subsidiary of Infosys Ltd. (NYSE: INFY), was established in April 2002. We offer integrated end-to-end transformative BPM services and have journeyed through the table-stakes of effectiveness and efficiency with an ever-increasing focus on enhancing stakeholder experience and empathy. We enable clients to navigate their digital journey, operating from 33 delivery centers across 14 countries. We employ over 44,443 people from over 110+ nationalities, as of Dec 2020.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like NASSCOM, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, based on its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

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