Senior Manager- US Card Compliance Testing
West Creek 3 (12073), United States of America, Richmond, Virginia
Senior Manager- US Card Compliance Testing
Sr. Manager Job Description - US Card Compliance Testing
The Compliance Testing Senior Manager is a key second line of defense role that leads a team of professional Compliance testers in determining whether US Card processes and transactions comply with regulatory requirements. This role requires the ability to lead teams both directly and indirectly to deliver high-value testing results, be a strategic thought leader and leverage technology to improve the depth and breadth of the testing program, exhibit great judgment to understand risk and solving challenging problems, and exhibit strong partnership and communication skills to engage and influence critical stakeholders. This position is ideal for someone with exceptional leadership skills, a deep expertise in compliance and business processes at a large financial institution, and a proven track record of driving strategic results.
The US Card Compliance Testing Sr. Manager will -
Lead a multi-tiered US Card Compliance Testing Team that tests the following products: Branded Card, CoBrand Card, Private Label Card, Trade Credit, and Flex Pay
Lead the development, management, and execution of the Compliance Independent Transaction Testing Calendar
Align resources to ensure timely and accurate test execution. Ensure teams have tools, training, and access to information needed to effectively execute testing.
Drive strategic transformation to deepen the breadth of testing through technology solutions and reviewing the effectiveness of processes and tools
Establish and maintain strong relationships with Compliance Advisors and Business Areas
Elevate substantive issues arising in testing to senior management
Communicate test results and changes in testing procedures or processes
Create and provide Monthly Test Result reports to Executive Committee Members, Senior Compliance Officers, the CCO and CRO
Oversee and manage responses for business, Compliance, and ICTT area audits or exams, as appropriate
Basic Qualifications:
Bachelor's degree or Military Experience
At least 5 years of experience in audit, or compliance, or testing within financial services
At least 3 years of people management experience, leading a multi-team organization
Preferred Qualifications:
Master’s Degree or Juris Doctorate
At least 8 years of financial services consumer compliance monitoring experience, or auditing experience, or compliance testing experience within financial services
At least 5 years years of people management experience, leading a multi-team organization
At least 5 years of experience with credit card consumer regulatory requirements
Extensive knowledge of experience with US Card products and processes
Strong verbal and written communication skills
CRCM certification
Experience with Microsoft Office Suite and Google Suite
At least 2 years of SQL, Tableau, or other data analytics experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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