Gopuff
Gopuff is the go-to platform for consumers' everyday needs. We deliver, so you can enjoy the moment.
Hybrid

Senior Manager, Strategy and Operations

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Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products to over-the-counter medications to food and drinks, and in some markets, alcohol - in just minutes. The company is at a pivotal point in its development, growing rapidly, and seeking to hire a Business Strategy & Operations Senior Manager. Business Strategy & Operations is a cross-functional team working across the business to drive strategic decision-making. The team will work collaboratively with senior leadership and key stakeholders to deliver high-impact projects, recommendations & outcomes. As a member of the Business Strategy & Operations team, you’ll have an inherent bias towards action, the ability to bring multiple stakeholders together with shared alignment and drive positive outcomes for the business.


#LI-Remote 

Qualifications

  • 10+ years’ experience in consulting, investment banking, strategy & operations, technology or related experience; high-growth or early stage startup is experience is a plus
  • 3+ years of people management experience in a fast-paced, high-growth environment
  • Strong analytical skills including Excel, PowerPoint, Word, SQL & Data Visualization tools
  • Structured and strategic mindset; ability to break down complex problems and deliver insights & recommendations to key stakeholders
  • Excellent prioritization and project management skills
  • Comfortable working in fast paced, ambiguous environment with limited direction
  • Strong communication and organizational skills
  • Experience with or deep understanding of a P+L
  • Detail and process-oriented while also bringing creative solutions to new challenges

Requirements

  • Establish a thorough understanding the Gopuff’s core business; including internal processes, KPI’s and business drivers
  • Work with various stakeholders across Operations, Marketing, Supply Chain, Merchandising, Product & Technology to curate short and long terms plans, drive adoption and support execution
  • Analyze the impact of decisions from both an operational and financial lens; ability to dive deep into the data and understand tradeoffs
  • Lead planning and execution of strategic initiatives required to maintain the company’s rapid growth
  • Gain alignment across key stakeholders and operationalize large, cross functional initiatives
  • Conduct internal and external research and deliver learnings in a clear and concise manner
  • Utilize data driven frameworks and business knowledge to continuously run tests in an effort to improve the experience for consumers, driver partners, brand partners and employees
  • Identify business processes and systems to be redesigned for scalability
  • Various ad hoc projects for functional leads across the business
  • Help build and manage a small high-functioning team

The only predictable thing about life is that it’s wildly unpredictable. That’s where we come in. 

 

When life does what it does best, customers turn to Gopuff to deliver their everyday essentials, and to get through their day & night, work day and weekend. 

 

We’re assembling a team of thinkers, dreamers & risk-takers...the kind of people who know the value of peace of mind in an unpredictable world. (And people who love snacks.)

 

Like what you’re hearing? Welcome to Gopuff.


The Gopuff Fam is committed to an inclusive workplace that does not discriminate on the basis of race, ethnicity, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity, or any other protected characteristic or status. We believe in diversity and encourage any qualified individual to apply. We are an EEO Employer.

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What are Gopuff Perks + Benefits

Gopuff Benefits Overview

At Gopuff, we deeply value all of our employees and we aim to create a strong and
enhanced employee experience. We are proud to offer our employees a robust and
comprehensive benefits package.

We want to help our employees stay safe and healthy. We offer comprehensive
medical, dental, and vision insurance, optional FSAs and HSA plans, commuter
benefits, 401k matching, supplemental employee, spouse and child life insurance to all eligible
employees.

Culture
Volunteer in local community
Partners with nonprofits
Gopuff supports Reform Alliance, The Bail Project, The Color of Change, Valley Youth House, and a few other non-profits.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Gopuff has a dedicated space for our BIPOC team members and allies to discuss all things diversity. With this space, we strive to learn and grow to always be inclusive and do more, always!
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Gopuff offers Delta Dental plan.
Vision insurance
We offer a vision insurance plan through Eyemed.
Health insurance
Gopuff works with Aetna and partners with Progyny
Life insurance
Eligible employees will receive basic life insurance (Unum) at 2x their annual salary, at a minimum of $50,000.
Mental health benefits
EAP with Carebridge
Financial & Retirement
401(K)
401(K) matching
Gopuff will match employee contributions up to 4% of eligible wages (subject to Federal limits). Employer match is 100% vested!
Company equity
Gopuff offers company stock to all that are hired and bonus RSU's through a referral program as well. All granted RSU's vest over a four-year period.
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Gopuff will pay 100% of your regular wages for 8 weeks for non-birth and intended parents and between 18 and 20 weeks for birth parents who are welcoming a new addition to their family.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Available at select locations
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

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