Senior Manager Messaging (REMOTE) at Raytheon Technologies

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Date Posted:
United States of America
UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA
Raytheon Technologies Corporation is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

Summary of Role:

The focus of this role is working within the Messaging function of Enterprise Infrastructure Services - Digital Experience and Collaboration group.

Manage a group of 5-8 resources• Oversight of Exchange based messaging services with an emphasis on supplier management, SLA compliance, and operational excellence• Lead key projects and resources to advance messaging and collaboration capabilities• Interface with the RTX business units to gather requirements and deliver collaborative solutions to meet the business needs in a timely and cost-effective manner• Technical consulting for messaging service enhancements and integrations (i.e. federations, 3rd party tools)• Support messaging operations transitions for acquisitions and divestitures• Play a key role in enhancing the RTX Employee Messaging Experience


Subject matter expert with Collaborative technologies particularly, Microsoft Exchange, Outlook, Skype and Teams.

Management of moderate-large size projects that requires interfacing with multiple technical lines of service and business unit DT management.

Coaching of lower-level professionals and outsourced support organizations including influencing others regarding policies, practices and procedures.

Project management skills including ability to develop and track projects using MS Project.

Proficiency with Excel and data analysis functions.

Solid understanding of Microsoft offerings in general; including O365 and Azure AD.

Problem solving and analytical abilities including the ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and apply sound business knowledge.

Excellent interpersonal, verbal and written communication skills.

Ability to multi-task and work independently, as well as work collaboratively with teams, some of which may be geographically distributed.

Initiative and ability to quickly acquire knowledge.

Preferred Qualifications:• Strong organizational and project management skills.• Proficiency with fundamental front-end languages such as HTML, SQL, .Net and Powershell• Familiarity with database technology such as MySQL, Oracle, and MongoDB.• Excellent verbal communication skills.• Good problem-solving skills.

Requires broad management and leadership knowledge to lead project teams.


Typically requires a university degree or equivalent experience and minimum 8 years prior relevant experience or an advanced degree in a related field and minimum 5 years experience

Location: Remote

Required Status:
  • US Citizen or US Person required as work may involve visibility to ITAR related projects.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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More Information on Raytheon Technologies
Raytheon Technologies operates in the Aerospace industry. The company is located in Waltham, MA. Raytheon Technologies was founded in 2020. It has 27 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all jobs at Raytheon Technologies, click here.
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