Senior Manager Infrastructure & Operations (REMOTE) (Raleigh, NC)

| Raleigh-Durham, NC
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Overview

This position manages Information Technology (IT) strategies, processes, systems, and staff associated with technical operations. Responsible for the performance and functionality of the Bank's technical infrastructure, including networks, software, and hardware. Provides oversight and guidance to IT associate teams. Directs the strategic development of infrastructure to ensure Bank technology is cost-effective, secure, and effective in meeting organizational needs.

Responsibilities

  • Business Strategy - Leads technology strategies and initiatives. Manages the priorities of technical operations and infrastructure activities with developing organizational needs. Develops strong relationships with business partners and service providers.
  • Operations Oversight - Manages associate teams supporting technical operations and infrastructure. Oversees, develops, and maintains systems, hardware, software, and other technical components crucial to daily operations. Implements methods of reporting and monitoring to track the performance, functionality, and cost-effectiveness of Bank systems. Provides guidance on the resolution of complex technical issues.
  • Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Responsible for budget and resource allocation. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Manages risk, audit and regulatory requirements.
  • Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Maintains a strong knowledge of industry trends, technology, and vendor offerings. Ensures that the Bank's technical infrastructure complies with all appropriate configuration and security standards, and that IT service levels are met.

Qualifications

Bachelor's Degree and 8 years of experience in Complex leadership and management responsibilities in an Infrastructure and Operations Enterprise environment OR High School Diploma or GED and 12 years of experience in Complex leadership and management responsibilities in an Infrastructure and Operations Enterprise environment

Skill(s): Knowledge of data communication networks, Knowledge of Infrastructure software and hardware
More Information on First Citizens Bank
First Citizens Bank operates in the Financial Services industry. The company is located in Raleigh, NC. First Citizens Bank was founded in 1898. It has 6642 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 80 open jobs at First Citizens Bank, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView First Citizens Bank's full profileFind similar jobs