Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 92 million registered learners as of Sept. 30, 2021. Coursera partners with over 250 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in many high-demand fields, including data science, technology, and business. Coursera became a B Corp in February 2021.

Coursera is looking for an experienced Manager to lead an impactful group of Executive Assistants that keep our executives well supported. This is a role that requires strong people management, flexibility, and attention to details. Success in this role involves demonstrating a strong understanding of the company’s vision and values, as well as taking initiative to provide proactive solutions. You will interact with all executive staff in a truly cross-functional and high-visibility role to ensure Coursera remains a leader in efficiency.

Responsibilities:

• Manage the company’s Executive Assistants to ensure exceptional service to the Executive Staff 
• Overall management of company’s calendar and cadence to ensure Executive Staff has consistent visibility of milestones and deadlines
• Ensure continual improvement in efficiency and effectiveness of the Executive Assistants team, as well as ensure that team members have access to professional growth and cross-functional training within the organization
• Prioritize conflicting needs, handle matters expeditiously and proactively and follow through on projects and processes to successful completion and issues and performance gaps to successful resolution
• Support EAs in preparation of accurate and timely information for meetings, in minutes taking, and follow up of action items 
• Handle activities without prompting, and advise in advance of issues or delays

Basic Qualifications:

• Bachelor’s degree 
• 5+ years in an executive administrative role supporting C-Level Executives preferably in a public, fast-paced company
• 5+ years of people management

Preferred Qualifications:

• Demonstrated history making sound decisions and recommendations within established guidelines
• Demonstrated history to anticipate approaching problems and establish strategic plans for future success
• Experience handling confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of response to internal and external stakeholders
• Project Management experience or certification
• Operations management experience
• Experience working for an EdTech company
• Experience creating presentations for Board Meetings and Executive Staff Meetings
• Experience managing people abroad
• Entrepreneurial mindset

If this opportunity interests you, you might like these courses on Coursera:Drafting notes: 

Scaling Operations: Linking Strategy and Execution

Initiating and Planning Projects 

Personal Leadership Development Planning and Leading High Performing Teams

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].

Please review our CCPA Applicant Notice here.