Senior Manager Digital Operations at Medly

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Digital Operations, Senior Manager


We are a world class startup solving real industry problems and building products that drive business results, increase operational efficiency and create superior user experiences. We want the best product marketing talent to help us bring these solutions to market. We are looking for n experienced Sr Manager Operations and Optimization Manager to support the launch and expansion of Medly’s new eCommerce business, as well as to help support and optimize the existing Pharmaca site experience. Reporting to the Head of Ecommerce, this is a highly visible role where you will leverage your digital merchandising, analytics, and consumer product expertise to build and manage Medly’s eCommerce experience.


Responsibilities:

  • Manage and coach team of 3+ individuals
  • Site P&L management and optimization
  • In partnership with Product, Site Operations, and Merchandising build the site / app
  • eCommerce strategy and feature and functionality planning
  • Setting, managing, and optimization search rules / algos
  • Drive overall opportunities for experiential innovation
  • Taxonomy and site navigation strategy and optimization - ensure that the backend matches the most up to date performance factors for SEO optimization
  • Planning, building, managing and optimizing browse experiences
  • Partnering with the Category Management team to build a best in class merchandising experience that helps drive immediate product conversion and increases basket size
  • Understand what customers want and create and experience that is innovative and highlights what they need

Experience:

  • 6+ years’ experience in eCommerce of consumer product role with P&L responsibility, including proven track record of developing strategy, execution, and exceeding targets.
  • 5+ years’ experience managing direct reports and building high-performing teams
  • Deep understanding of optimization of site performance and web fundamentals
  • Experience working in conjunction with Product Teams
  • Experience working with product vendors and understanding new product integrations
  • Deep understanding of conversion rate optimization for retail eCommerce sites.
  • High level of comfort in owning budgets and financial targets, forecasting, and measurement of KPIs.
  • Team-oriented with the ability to effectively collaborate with and influence cross- functional partners at all levels
  • Excellent analytical and problem-solving skills
  • Impeccable communication skills – listening, written, and oral
  • Growth-mindset, with an ability to quickly test and learn, adapt to changing priorities, and enact strategy and tactics with urgency
  • Process-driven with proven track record of developing frameworks and workflows that enable cross functional teams to achieve peak performance, expert experience in project managing across multiple teams
  • Detail oriented and not afraid to get into the weeds
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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • KotlinLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement

An Insider's view of Medly

What projects are you most excited about?

At the moment this is building a proprietary application that will help meet the needs of our pharmacies and customers. While this is an enormous task that brings many challenges, it is additionally exciting and motivating to build such a critical application that helps not only our internal users but also helps to serve the needs of our customers.

Alex

Program Manager

How does the company support your career growth?

Throughout my career at Medly I've encountered driven leaders and colleagues who genuinely care about my career goals and actively seek to support them. Medly promotes a culture of continuous learning and creates opportunities for you to grow and explore your career interests.

Rose

Product Designer II

What are Medly Perks + Benefits

Medly Benefits Overview

We provide great benefits including mental, dental, vision, PTO, and retirement. Most importantly an opportunity to make a positive impact in communities we serve (pizza Fridays are also a plus)!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Remote Work Program
Our remote work program includes work from home for specific positions.
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
We provide free lunch on Fridays, pizza for all!
Parking
Professional Development Benefits
Lunch and learns
Once a quarter the tech team hosts a remote Lunch & Learn expensed on the company, where a member of the team gives a presentation on a hobby or activity they love.
Cross functional training encouraged
Promote from within
Mentorship program
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