Job Description

As a Senior Manager, Consulting Services, you will oversee the execution of technology solutions projects in professional services. You will continuously advance and drive improvements of professional services related to efficiencies, methodology, scope, and solution capability. You will develop senior-level consultants with deep solution knowledge and/or breadth across solutions. You will establish on-going executive-level relationships with key strategic clients. You will mitigate all escalations for area of responsibility within professional services, including resourcing, associate, client, and solution. You will drive and track value or KPIs for area of responsibility within professional services. You will be responsible for the profit and loss. You will lead, direct and review the team's work to achieve operational or functional targets or objectives with significant contribution towards the achievement of immediate and short-term results for the team, department and organization. You will establish and communicate team or department goals that support and advance team, department and organization objectives; establish metrics or other performance measures to track progress. You will influence diverse stakeholder groups and drive acceptance of policies, practices and procedures within broader area of responsibility. You will identify, propose and lead team- and department-level quality and process improvement initiatives; lead or influence strategic initiatives at the department-level and provide input on strategic initiatives for the organization. You will deliver consistent and timely training, guidance and feedback to encourage success and promote associate growth through regular developmental conversations and identification of developmental opportunities. You will own decision-making for staffing and performance decisions for direct reports. You will manage one or more teams of associates.

Additional Information

Applicants for U.S.-based positions with Cerner must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen. The client contract also requires receipt of the appropriate government security clearance card applicable for the position.

Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, covid-19 vaccination, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.

Company Overview

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important - people's health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

EEO is the Law with Supplement (English)
E-Verify Participation (English)
Right to Work (English)
Pay Transparency Nondiscrimination (English)

EEO is the Law with Supplement (Spanish)
E-Verify Participation (Spanish)
Right to Work (Spanish)
Pay Transparency Nondiscrimination (Spanish)

Qualifications

Basic Qualifications

• At least 10 years total combined related work experience and completed higher education, including:
  • At least 3 years healthcare information technology (HCIT) consulting, HCIT support, business operations and/or other client-facing or HCIT solution work experience
  • At least 7 years additional work experience directly related to the duties of the job and/or completed higher education

Preferred Qualifications

• At least 3 years people management, matrix management, project management or other indirect leadership work experience
• Bachelor's degree or equivalent relevant work experience

Expectations

• Perform other responsibilities as assigned
• Willing to travel up to 60% as needed
• Willing to work additional or irregular hours as needed and allowed by local regulations
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

Working Environment Description

This position offers a Hybrid or Remote working environment. Meaning if you live within a metro area of a Cerner office, you will split working time between a Cerner office and remote. If you are not within a metro area of a Cerner office, you can live and work in your current geographical location and work primarily remote. #LI-Hybrid #Remote