Senior Manager, Client Services at Dentsu (Atlanta, GA)

| Atlanta, GA
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Company Description

We deliver growth through fully integrated solutions and are powered by dentsu group’s best-in-class media, data, technology and content capability. Across the world we work hand in hand with our clients’ other agencies, and tap into our vast landscape of innovators, from tech giants to upstart startups.

Job Description

The Account Manager, Client Services will lead our internal client teams and forge client relationships across all lines of business. This person will develop a healthy, trustworthy team and client bonds while assuming responsibility for most day-to-day client contact and cross-functional team operations. 

ESSENTIAL ACCOUNTABILITIES:

  • Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue
  • Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk
  • Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews
  • Oversees cross-department involvement and knows when to leverage necessary resources
  • Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline
  • Develops & presents recommendations & POVs that drive innovation for the business
  • Oversees client budget management, the billing process and contributes to forecasting
  • Contributes to content for new business presentations and participates in client-facing business growth discussions
  • Assists team leads in all facets necessary
     

Qualifications

  • 5-7 years of experience 
  • Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction
  • Responsible for getting the best work/creative out of the team, and selling it into the client
  • Demonstrates strong presentation skills
  • Persuasive story-teller who can work with/present to any client
  • Follows the tenants of Trusted Advisor to the clients
  • Exhibits in-depth knowledge of the client’s business
  • Acts judiciously when making decisions for the client, the team & direct report
  • Leads by example
  • Establishes the tone & culture of the team
  • Anticipates & proactively addresses challenges/issues
  • Conducts themselves with character & integrity
     

Additional Information

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

The anticipated salary range for this position is $68,000 - $106,000. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/

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More Information on Dentsu
Dentsu operates in the AdTech industry. Dentsu was founded in 1901. It has 5090 total employees. It offers perks and benefits such as Health Insurance Benefits, Remote Work Program. To see all 177 open jobs at Dentsu, click here.
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