We are looking for someone to improve capacity planning across the complex and growing site delivery network. The Gopuff Labor planning team is tasked with transforming the way the network forecasts MFC capacity, optimizing labor scheduling, and building products to scale and automate overall labor management. Major partners include S&OP, Planning, Transportation, Last Mile Tech, Operations and Business Expansion teams to develop a strategic approach to create and scale labor planning. The Senior Manager, capacity forecasting will oversee site capacity management across the network. You will build partnerships with site operators to ensure customer service risk is reduced in both the short and medium term.
You Will:
- Collaborate with major partners include S&OP, Planning, Transportation, Last Mile Tech, Operations and Business Expansion teams to develop a strategic approach to create and scale labor planning.
- Oversee site capacity management across the network. You will build partnerships with site operators to ensure customer service risk is reduced in both the short and medium term.
- Oversee workday integration and overall product management of OA schedule optimization.
- Develop scalable strategies and organizational structure to support the network.
- Ensure the customer experience is continuously protected, while minimizing fulfillment risk and mitigation costs across multiple sites.
- Plan for flow inputs for multiple process paths to align operational processing capacity to order volume.
Qualifications:
- 5+ years in the supply chain, labor management, and capacity management.
- Demonstrated experience to analyze data to guide root cause analysis and process improvement.
- Experience building operations-focused teams with a data and analytics background.
- Experience leading large, strategic programs with many partners.
Preferred Qualifications:
- Bachelors in Finance, Operations, Logistics or related field.
- Experience in fulfillment operational environments.
- Fluency in SQL, Looker, or other BI Platforms.
Compensation
- Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role.
- Remote - Salary Range (varies based on a cost of labor index for geographic area within United States) : USD $102,600 - USD $163,000
$102,600 - $163,000 a year
Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role.
Remote - Salary Range (varies based on a cost of labor index for geographic area within United States) : USD $102,600 - USD $163,000
#LI-Remote
Benefits
We want to help our employees stay safe and healthy! We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, supplemental employee, spouse and child life insurance to all eligible employees.*
We also offer*:
- Gopuff employee discount
- Career growth opportunities
- Internal rewards programs
- Annual performance appraisal and bonus
- Equity program
*Not applicable for contractors or temporary employees.
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you're hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
What We Do
Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products, over-the-counter medications, baby and pet products, food and drinks, and in some markets, alcohol – in just minutes. With micro-fulfillment centers in every market it serves, the company delivers thousands of products quickly for a flat $2.95 delivery charge. Gopuff is open 24/7 in many markets and late-night everywhere else to bring customers what they need when they need it most.
Gopuff was founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola when they were college students at Drexel University. The Philadelphia-based company now operates more than 600 micro-fulfillment centers in more than 1000 markets across the United States, including Chicago and its suburbs. It has raised more than $3.4B in funding.
Why Work With Us
We are the instant needs category creator, delivering in about 30 minutes for a $2.95 delivery fee. Our business model sets us apart: we own the products we sell and house them locally in our own micro-fulfillment centers. We have an entrepreneurial culture and constantly innovate to build new categories that improve customer experience.
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