Senior Manager, Banking Partners

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About Caribou 

At Caribou, we’re on a mission to help drivers save money and take control of their car payments. Caribou does this by using technology to unlock low rates, and people to make the process easy and enjoyable. We offer a fully online application and a dedicated team to walk you through the process. We put Drivers in control.

We have grown 20x in the past three years and raised a $115M Series C. We’re built by leaders from the technology, automotive, and finance industries, and we’re proud to be backed by a great team of venture capital investors, including QED Investors, Goldman Sachs, Moderne Ventures, Accomplice, Link Ventures, Motley Fool Ventures and others.

About the Role

Caribou is seeking a high-energy, consultative sales professional with a passion for building lasting partnerships with automotive finance companies.  

The Senior Manager, Bank Partnerships will serve as Caribou’s primary relationship manager with banking institutions, helping these firms to acquire new borrowers through Caribou’s unique origination platform.

Your responsibilities will include:

  • Support Caribou’s strategy to drive growth through channel partnerships with automotive finance companies
  • Establish detailed account development plans to maximize benefits for our customers, our business and our partners
  • Structure and lead complex strategic partnership negotiations and implementations with nonbank finance companies, from opportunity identification through to in-market execution and ongoing growth
  • Directly negotiate origination fees and additional compensation, volume minimums, agreed credit parameters, and other contractual items
  • Specify standards for servicing and hardship management for loans originated through Caribou
  • Build effective communications channels, sales training and relationship management programs to drive engagement and sales results
  • Partner with cross-functional engineering and product teams to implement API-based approval and origination systems with lenders.
  • Manage operational incidents and compliance queries from finance companies, seeking to minimize friction for our clients, borrowers and Caribou operational teams
  • Review and proactively manage lender performance against SLAs
  • Identify expansion opportunities and potential contract modifications based on product performance and value creation

This role can be based out of Caribou offices in Washington, DC; Denver, CO; Austin, TX. Alternatively, this role may work remotely from a state where Caribou does business. However, this role will require attendance at occasional in-person team meetings. As a result, candidates must be fully vaccinated against COVID-19 to be eligible for this position.

About You

  • 7 -10+ years experience in related sales fields, with experience and relationships in nonbank automotive finance and/or other consumer credit
  • Successful track record of identifying, securing, and leading major account relationships ($10 to $100+ million in volume)
  • Excellent understanding of consumer auto loans and knowledge of key financial drivers (e.g., prepayment, default, severity rates) and relevant benchmarks 
  • Ability to act as an evangelist and articulate Caribou’s value proposition to influence and help finance companies and other lenders adopt our solution
  • Effective presenter in front of groups either in person or via Zoom/WebEx for partner trainings, customer events, and webinars
  • Willingness to travel extensively to meet with lenders at all levels of their organization (approximately 50% of time, public health conditions permitting)
  • Strong negotiation, communication, and influencing skills
  • Proven track record of meeting or exceeding sales quotas
  • Knowledge of Salesforce or similar CRM products

How we will take care of you

Everyone at Caribou is a valued team member, and we always strive to live up to our value Take Care of Each Other. Our compensation and benefits package includes: 

  • Competitive base salary compensation: $145k-$160k
  • Equity in a high growth startup
  • Fantastic health, dental, vision, and mental health insurance, and a generous PTO plan
  • Company-paid for short & long term disability insurance and basic life insurance 
  • Optional benefits include HSAs, FSAs, voluntary life insurance, and pet insurance.

Our Core Values

We come from all walks of life and are joined together by our shared values, which guide our work. This helps us improve life for our customers, our communities and our team members.

  • See people as people
  • Take care of each other
  • Commit to the mission
  • Move quickly and bravely
  • Get better every day
  • Seek truth

Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.


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More Information on Caribou
Caribou operates in the Automotive industry. The company is located in Denver, CO and Washington, DC. Caribou was founded in 2016. It has 385 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Eat lunch together, Intracompany committees, Daily sync and Open door policy. To see all 2 open jobs at Caribou, click here.
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