Mynd: Creating Happy Homes and Healthy Investments

Senior IT Administrator at Mynd

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About Mynd:

Mynd is a full-stack tech-enabled property management company for the Single-Family Rental Industry (1-4 units). The company is making huge strides scaling this massive mom-and-pop industry ($20B+).  Today, Mynd manages 7,000 units in 16 markets and is rapidly growing nationwide.  
By combining great talent and data and proprietary technology, Mynd delivers an unparalleled customer experience for both owners and residents. Offering best-in-class property management is a start but building an end-to-end investment platform is the north star. No company has ever been this dedicated to raising the bar in the industry to create happy homes and healthy investments for all.  Headquartered in Oakland, Calif., Mynd has been named one of the 10 Best Tech Startups in Oakland by the Tech Tribune and is backed by leading venture capital firms, including Lightspeed Venture Partners, Canaan Partners, and Jackson Square Partners.We’re always on the lookout for top talent. Mynd is not only made up of real estate professionals but also skilled individuals across a wide variety of industries — there is no ideal employee profile other than having a passion for active problem-solving and an impeccable work ethic. We seek those ready to hit the ground running, and those who want to join a team driven by data and by great customer experience. Join us!About the Role:The Sr IT Administrator will help manage our internal day-to-day technology operations. A successful candidate must be passionate about technology and possess a demonstrated ability to follow through on tasks, pay close attention to detail, and work independently as well as part of a team. The IT Administrator will be part of a team responsible for meeting Mynd’s technology needs as we grow, making recommendations for continuous improvement, and managing the implementation of new solutions.Responsibilities:  
  • Provide advanced technical support and guidance for all internal users throughout the organization, both in the office and in the field.
  • Troubleshoot hardware, software and OSs remotely.
  • Maintaining network and application security on all endpoints, servers and appliances.
  • Communicate clearly with peers as well as management and provide technical leadership.
  • Provide regular updates, status and completion information to manager and/or users, in both  written format and via live presentations.
  • Coordinate activities with network services and information systems groups.
  • Test and create deployment packages for software and upgrades.
  • Develop custom API  integrations between different SaaS systems
  • Perform other duties as assigned.
  • Bachelor’s degree in Computer Information Systems or equivalent experience preferred
  • 10+ years of experience in Information Technology (or related Computer Science experience)
  • 2+ years of experience in MacOS, IPv4 Networking, and Google GSuite
  • Solid understanding of IPv4, REST, and LDAP
  • Scripting/Expression languages and structures, such as Javascript, Python, Powershell, BASH, JSON, XML, YAML, REGEX
  • Proven troubleshooting skills and the ability to stay calm and methodical under pressure
  • Excellent oral and written communication skills and strong analytical abilities
  • Experience automating processes and operating at scale
  • IT industry certifications are a plus.
  • Okta ESL
  • Jira/JSM/Confluence
  • Azure
Being authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.Any offer of employment is conditioned upon the successful completion of a background investigation.Covid-19:Mynd is closely following the 2019 Novel Coronavirus Disease (COVID-19) and implementing processes that promote the safety of our employees, candidates, owners, residents and communities.  The health and safety of our employees and contractors around the world continues to be our top priority as we face the challenges associated with COVID-19.  Leaders across Mynd meet regularly to consider the evolving situation and are doing all we can to keep our teams healthy.At Mynd, we encourage all of our team members to: 
  • Be Myndful
  • Always Be Entrepreneurial 
  • Earn Trust
  • Play Team First
  • Be an ‘A’ Player
  • Think Like An Investor
As part of our dedication to diversity, Mynd is an Equal Opportunity Employer. Individuals seeking employment at Mynd are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.



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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • TypeScriptLanguages
    • ECMAScript 6Languages
    • AngularJSFrameworks
    • JIRAManagement
    • SalesforceCRM

What are Mynd Perks + Benefits

Volunteer in local community
Friends outside of work
Intracompany committees
Mynd is very proud to have (3) active committees - The Culture Council; Diversity, Equity & Inclusion; and WAM (Women at Mynd).
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within

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