Job Description As an Information Security Manager (ISM), the primary responsibility is to support the Core and Hosting Infrastructure Platforms (CHIP) Risk and Control function. You will play an important role in securely enabling the Core and Hosting Infrastructure Platforms (CHIP) strategy, managing the risk profile, and aligning cyber security and technology controls requirements and product capabilities. The ISM is responsible for coordinating the organization, framework, program, and approach for the JPMC security architecture, policies, standards, risk assessments, monitoring, and certification around technology. This role engages in areas of development, design, and monitoring of corporate and global control programs, and acts as a liaison between management, the Lines of Business, internal and external audit, and regulators.
Our Information Security professionals are passionate about information security and control solutions for computing environments. While managing a world-class team of technology experts, you'll partner with one or more disciplines, lines of business, regions or locations to respond to evolving business requirements and emerging threats. You'll also leverage your expert knowledge of today's ever-changing cybersecurity and risk landscape to influence IT operations across the firm. Responsibilities include offering guidance, best practices, and support across businesses, leading risk reviews and vulnerability assessments, identifying threats, communicating with senior leaders and other stakeholders, and managing budgets.
This role requires a wide variety of strengths and capabilities, including:

• Bachelor's degree or equivalent experience
• Strong leadership skills with exceptional communication and presence
• Advanced knowledge of multiple IT control and project management practices and experience working across large environments
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
• Expertise in application and infrastructure high-availability and resiliency architectures with demonstrated experience in business
• Minimum 10+ years of experience in technology risk and controls, risk-based consulting, risk assessments, audit and regulatory activities
• Proficiency in information security domains, including policies and standards, risk and control assessments, access controls, regulatory compliance, technology resiliency, risk and control governance and metrics, incident management, secure systems development lifecycle, vulnerability management and data protection
• Management processes, principles, architectural requirements, engineering threats and vulnerabilities, including incident response methodologies
• Keen understanding of national and international laws, regulations, policies and ethics related to financial industry cybersecurity
• Noted cybersecurity expert, keeping technical skills current and participating in multiple forums
• Expertise in Agile and can work with at least one of the common frameworks
• Ability to identify network attacks and systemic security issues as they relate to threats and vulnerabilities, with focus on recommendations for enhancements or remediation
• Experience with implementation and oversight of technology risk and controls, coordination of activities for audits and assessing an IT controls environment
• CISSP/CRISC/CISM or equivalent industry certifications
• Direct experience in offensive/defensive cyber exercises, such as red teaming, penetration testing, or incident response
• Knowledge of controls associated with the key infrastructure capabilities, such as but not limited to:
  • Network perimeters and firewall security configuration, LAN, WAN, WLAN, SD-WAN
  • Operating Systems, System hardening standards and configuration monitoring
  • End User Networking, Remote and local network access management
  • Application data protection controls for Network, Email, Web, Middleware, Virtualization and Database technology areas
  • Encryption, public key infrastructure, and service hardening
  • Enterprise authentication and identity management
  • System orchestration and lifecycle management
• Knowledge of process-focused methodologies for IT related activities (Networks, Cloud, Change Management, Incident Management, SDLC)
• Knowledge of industry-standard risk/control frameworks: ITIL, COSO, NIST, PCI-DSS, COBIT, etc.

The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.