Senior Informatics Technical Specialist (Philadelphia, PA)

| Philadelphia, PA
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Wondering what's within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems, found in hospitals and other critical care settings around the world, produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. More than 275,000 Beckman Coulter systems operate in both diagnostics and life sciences laboratories on all seven continents. For 80 years, our products have been making a difference in peoples' lives by improving the productivity of medical professionals and scientists, supplying critical information for improving patient health and reducing the cost of care.

Beckman Coulter offers a broad array of comprehensive, competitive benefit programs that contribute to associates' and their families' lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits. We think you'll like what you see.

Sr. Informatics Technical Specialist

The Informatics Technical Specialist will be Beckman Coulter's front-line contact with customers in delivering a software product that bridges laboratories' information systems and their analytical instrumentation and fills key gaps in data management functionality by using expert decision logic to facilitate the management of samples and the delivery of results. The position has consulting and implementation responsibilities. The Specialists will interact with customers' laboratory and IT personnel to craft effective solutions, perform installation and integration work to facilitate highly automated laboratory operations, and provide customized consulting services to ensure ongoing customer satisfaction.

Major Responsibilities:
  • Implement and maintain the effectiveness of the quality system
  • Integration of the automation, informatics, and LIS to accomplish successful communication between all systems
  • Subject Matter Expert (SME) on the installation/integration of the informatics product
  • Establish successful analyzer, network and LIS connectivity
  • Integrate informatics systems onto hospital network
  • Address the particular needs of each individual laboratory by writing custom algorithms that modify the informatics software accordingly.
  • Train customer on operation of informatics product and the software interactions
  • Provide ongoing support, training and leadership for the local field personnel
  • Recognize and communicate product issues, complaints and improvements.
  • Responsible for defining and communicating critical gaps and potential design improvements to the integration process.
  • Proactively address and support sales objectives and organizational directives.
  • Interact with field service, or others on technical or account management issues.
  • Technical resource for customers that will impact current and future sales decisions.
  • Conduct themselves in a most professional manner, even under stressful conditions.
  • Manage and support customer satisfaction to sustain the growth of business.
  • Customize tailored solutions based on the unique needs and circumstances of each customer
  • Serve as project leader directing and completing all on-site laboratory informatics implementation activities.
  • Integrate the third-party hardware, consisting of PC workstations and servers, which operates the informatics software.
  • Train customers in the use of the informatics software.
  • Report to management on implementation projects so that experiences are retained and knowledge can be shared.

Education:
  • Associates degree in science, IT, or Med Tech required.
  • Bachelor's Degree in science, preferably Medical Technology or equivalent experience in laboratory environment preferred
  • Networking and/or LIS implementation/development experience preferred

Background / Skills / Experience:
  • Knowledge of regulations and standards affecting IVDs and Biologics.
  • The individual must maintain excellent communication skills, verbal and written.
  • Experience with programming, networking and databases preferred
  • Accomplish results individually and in collaboration on teams and work groups.
  • Training experience in small and large group formats
  • Project leadership experience
  • Manage personal schedule and travel, company assets, and expenses within guidelines
  • Familiarity with laboratory workflow and operations preferred, with a background as a medical technologist being ideal.
  • Experience with Beckman Coulter instrumentation systems a strong plus.
  • This position will require extensive travel (at least 85%) from Maine to South Carolina.
  • Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.

When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation. If you've ever wondered what's within you, there's no better time to find out.
More Information on Danaher Corporation
Danaher Corporation operates in the Healthtech industry. The company is located in Washington , DC. Danaher Corporation was founded in 2022. It has 57802 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 317 open jobs at Danaher Corporation, click here.
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