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Senior Executive Business Administrator (CRO)

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The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,600+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

Executive Business Administrators at GitLab toggle seamlessly between various systems including Google Workspace, Slack, Expensify, Zoom and GitLab to accomplish an array of tasks, while staying focused on prioritization and escalating urgent issues. EBAs at GitLab are self-driven, collaborative, and agile team members who are experienced in managing multiple priorities, juggling various responsibilities, and anticipating executive needs. EBAs at GitLab are exceptionally organized, relentlessly resourceful, calm under pressure, and have a deep love of logistics and ability to thrive in a dynamic start-up environment. 

What you'll do in this role 
  • Manage the CRO's complex calendar including vetting, prioritizing and providing recommendations
  • Manage projects, internal and external meetings and large-scale events from budget planning through logistical coordination
  • Support members of our Executive Group E-Group or All-Direct Leadership across various time-zones
  • Own and proactively manage a complex, changing, high-volume calendar across multiple time-zones while ensuring the Executive is prepared for every meeting
  • Make recommendations for the Executive in regard to their time management, prioritization, delegation and organization
  • Seamlessly coordinate extensive domestic and international travel including air and ground transportation, hotel reservations, security, visas and other travel documentation. Accompanying the Executive when necessary
  • Run cadence of weekly staff meetings and other important meetings, including planning agenda, organization, and follow-up on action items, while infusing our company values throughout
  • Plan events such as team off-sites, team building activities and company kick-offs as needed
  • Draft internal and external communications on behalf of Executive
  • Assist the full life cycle of recruiting including booking interviews, liaising between the hiring team and the candidate, and coordinating onboarding of new hires
  • Manage Executives email inbox including drafting internal and external communications on behalf of Executive
  • Compile receipts to submit timely and accurate expense reports on a monthly basis
  • Schedules, live streams and moderates Group Conversations
  • Provide coverage for other Sr. E-Group EBA's
  • Run and lead special projects upon request
  • Must be able to work flexible hours to support international business meetings and some travel is required in most roles
  • Other duties as assigned in support of the business (ad hoc tasks)
We're looking for 
  • Strong experience supporting a C-Level Executive(s) as an executive business partner or Senior EBA at a quickly-scaling company
  • Bachelor's’ Degree preferred. High school diploma or general education degree (GED) required
  • Self-starter who can operate independently and move quickly from one task to another; creative problem solver, seeks "win-win" solutions; energized by challenges with superb attention to detail
  • Extensive technical skills with Google Workspace, Zoom, Slack and Expensify among other tools
  • Demonstrated Leadership mindset in prior roles—ability to influence culture/environment around them
  • Proven leadership skills and demonstrates “one team” mindset; able to lead other EBA’s and partner well across GitLab
  • Experience with event planning & coordination to include support for large meetings, off-sites and company events
  • Detailed and goal-oriented planner; possesses the ability to appropriately prioritize business needs and handle multiple tasks in a fast-paced environment
  • Approachable and effective communicator across various communication channels and with all levels of the organization
  • Demonstrated ability to adopt technical tools quickly (i.e. terminal, text editor)
  • Experience in a tech start-up environment strongly preferred
  • Experience managing a team of EBAs preferred
  • Experience working remotely preferred
  • A passion for GitLab
  • A sincere willingness to help out

Also, we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role.

Compensation Calculator
To find out more about the compensation for this role, please apply to a role first. Once selected for a screening call, you'll be able to sign up here to view our compensation calculator. Be sure to use the same email address for both.

For Colorado residents: The base salary range for this role’s listed level is currently $84,000 - $147,600 for Colorado residents only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Disclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
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Other US Location
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • AWSLanguages
    • Ruby on RailsFrameworks
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    • Google CloudFrameworks
    • PostgreSQLDatabases
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    • Google AnalyticsAnalytics
    • TableauAnalytics
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    • KinesisAnalytics
    • FigmaDesign
    • GitLabManagement
    • Chorus.AICRM
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    • LinkedIn SalesNavigatorCRM
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What are GitLab Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Team owned deliverables
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Company Outings
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of GitLab

How do you collaborate with other teams in the company?

We typically collaborate with the broader customer success team, sales teams & product teams to ensure that the customer is successful when partnering with us. We heavily rely on slack channels, docs, issues for async collaboration. We also initiate meetings at times when we are looking to resolve certain issues or brainstorm in a short time frame.

Reshmi

Manager, Enterprise Solution Architecture

How does the company support your career growth?

From starting a new role, to being promoted in that role twice now, GitLab has provided me with the resources and support I need to drive my own professional growth. One of the most inspiring things I discovered here is how genuinely team members want to help their colleagues succeed, and all you have to do is put in the work and ask for help.

Chloe

Senior Technical Account Manager

How do you make yourself accessible to the rest of the team?

I created the engineering director shadow program so that anyone at GitLab can shadow me for one week. This allows the shadow to learn the perspective and workload of an engineering director while also enabling them to learn how I make decisions and receive mentoring. It also allows me to get some “reverse mentoring” on my communication.

Wayne

Director, Engineering

What projects are you most excited about?

The most exciting projects I get the opportunity to work on during my day is partnering with large enterprise companies using GitLab to solve their problems and optimize their use of the solution. I greatly enjoy helping them with their DevOps transformation and ensuring that they reap the greatest possible return on their investment in GitLab.

Chenje

Enterprise Technical Account Manager

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