About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

As the MAC Lead, you'll oversee the day-to-day client move activities for multi campus assigned facilities. You'll also implement move procedures and performance measures-and ensure that they are always maintained. You'll be working frequently with clients, so you'll need to build strong relationships with them. Likewise, you'll need to be proactive and engaging; and make sure that the clients' expectations are met each and every time. You will also be the go-to person for any move-related and small project concerns.

Essential Duties and Responsibilities

• Receives and processes client move requests and successfully plans and manages small to large (1-300+ person), multi-phased move management projects
• Serves as the primary point-of-contact (POC) for coordination of moves and small project activities including; developing /reviewing scope of work, scheduling required services with suppliers/vendors/contractors, providing project status updates.
• Ensures Client satisfaction throughout the move management process, provides timely updates to Client and responds to requests for day to day coordination of moves and other small projects.
• Works with team to plan, schedule and implement relocations, providing the Client with scheduled dates, move instructions, and move oversight for small and large groups, as required.
• Works collaboratively with Client's support groups, general contractors, electrical and communication engineers, IT group, etc.
• Ensures adherence to move management schedule and budget
• Performs data input quality checks and ensures data accuracy within move management BI tools and FMS systems
• Prepares/updates project status reports, reviews invoices and ensures timely payment, updates tracking reports and maintains files for due diligence and financials.
• Assist team to develop and implement move project plan and budget through collaboration with the facility manager, project manager; as required
• Demonstrates a proactive focus on meeting client and project requirements in a timely and cost-effective manner
• Manages supporting suppliers for Corrigo client submitted workorders (technology, telephony, furniture, electrical, cabling, AV etc.)
• Manages all governance and approvals of Corrigo workorders with client and Occupancy Planning
• Participates in planning meetings hosted by the client, Occupancy Planning, and other key stakeholders
• Facilitates a project kick-off meeting, and project status meetings, with internal staff and key stakeholders to ensure responsibilities are communicated and understood
• Identifies and addresses areas of concern regarding potential liabilities and risk
• Incorporates "best practices" into move projects and activities and works well with RPM COE teammates.
• Ensures compliance with all key performance indicators (KPIs)
• Develops and maintains project schedules in client's preferred format
• Evaluate vendors to ensure compliance with the standards of performance
• Ensures all relocation and project management activities with your team are performed in a manner consistent with documented processes and in accordance with the client's and JLL's policies and procedures

Required Knowledge, Skills and Abilities

• Excellent written and verbal communication skills
• Enhanced ability to utilize the Microsoft Office suite of technologies with strong Microsoft Excel skills
• Knowledge of Corrigo system is a plus
• Knowledge of architectural drawings and furniture and space planning concepts
• Highly organized, detail-oriented with strong analytical skills and the ability to prioritize and manage differing needs of the business.
• Strong interpersonal skills with the ability to interact with executive level internal & external clients
• Five to eight years of facility, project or construction related experience in a Corporate Real Estate environment
• Has successfully managed multi-phased move projects involving over 100+ employees collectively
• Background in project management, construction management, interior design, architecture, or project strategy planning is desirable
• Prior People Manager a plus; will have direct reports

Must be a strong Leader and promote Teamwork

• Ability to multi-task and work both in a team and independently; anticipates upcoming required project tasks and initiate activities for self and others
• Exhibits enthusiasm and positive attitude with clients and peers
• Provides superior customer service

Other Abilities

• Flexibility and may require ability to work "non-standard" hours
• This role will be present on the client facility site.
• Ability to travel as required locally

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.