Senior Contracts Manager at Visa (Atlanta, GA)

| Atlanta, GA
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Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Team Summary:

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What The Senior Contracts Manager Does at Visa:

Position will develop and drive to completion the complex commercial agreements such as merchant acceptance agreements, master service agreements, Signature account agreements, etc.


This role will partner with the various stakeholders throughout Visa to develop and manage complex commercial agreements and contracts from approved financial proposals. This role requires knowledge of industry best practices (in this case, both legal drafting and contract management practices), and calls for deep collaboration and partnership with cross-functional senior leadership across Legal, Finance, Product and Sales. Specifically, this person will be an advocate for the Sales organization (e.g. Co-branding, Financial Institution Sales, DPS, Prepaid, and Commercial, Merchant Acceptance, etc.) while working closely with Finance, Legal and Audit. 

The ideal candidate will be self-directed, analytical and a strategic thinker with experience in the payments industry.

Key Responsibilities:

  • Draft and drive to completion complex commercial agreements that achieve business objectives, and continue to support those business relationships once consummated
  • Liaise with Sales, Finance, Legal, and Audit to ensure contracts are developed consistently and approved promptly
  • Identify opportunities to improve process and add additional value to our stakeholders and partners
  • Contract development, contract approval coordination, contract file and database management, recurring and ad hoc reporting, etc.
  • Participate in special assignments and provide ad hoc support and reporting as required

Why this is important to Visa:

The Senior Contracts Manager is a subject matter expert on drafting and client contracts management process, and as such, will be responsible for providing training regarding the contract process to internal stakeholders. The Senior Contracts Manager must be able to identify and implement process improvements for more than one existing contract type CCM supports. The role calls for deep collaboration and partnership with leadership across Legal, Finance, Sales, Product, Client Services, and other internal stakeholders.

This role is vital in helping Visa to understand and deliver against the goals of our key clients, allowing us to provide the right service enablement and partnership that recognizes client specific requirements and ultimately enables and supports client business.

Flex Work Arrangement:

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.


We are looking for an individual who brings breadth of experience, a curiosity about payments, is results-driven and client-focused.
As a candidate, you should have:

Basic Qualifications:

  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. J.D. from accredited law school highly preferred or equivalent experience, if not J.D., an Advanced Degree in specific applicable field preferred (e.g., MBA, Masters in Finance, Analytics, etc.)
  • 6+ years extensive previous contract drafting experience required (preferably at a company of the same size) – candidate must come in as expert contract drafter
  • Relevant and transferable experience at a Fortune 500 or large-scale corporation or law firm
  • Strong understanding of payments industry and Visa Products and Services
  • Background, knowledge, and experience with some or all of the following is preferred: the payment services industry and related credit and debit processing industries, banking and financial institutions laws and regulations, and/or antitrust and competition law, technology and digital payments, fintech.
  • Prior experience managing staff in a dynamic, fast-paced work environment required
  • Proven ability to work independently and proactively, as well as collaboratively with minimal supervision, and engage directly with senior executive management and leaders across various functions throughout Visa
  • Excellent written and verbal communication skills. Great interpersonal and negotiation skills, proven ability to build strong working relationships with internal clients at all levels of management
  • Manages well under pressure and tight deadlines
  • Strong attention to detail and ability to multi-task
  • Superior analytical, pragmatic and problem solving, and writing skills and experience
  • Skill, experience, and savviness to proactively identify, initiate, and drive strategic efficiency process improvements to completion, gaining consensus and influencing behavior cross-functionally
  • Previous experience with computer applications, such as Microsoft Word, PowerPoint and Excel (Required)
  • Previous experience with Salesforce, Apttus or similar contract management software (preferred), and DocuSign or e-signature tools

Preferred Qualifications:

  • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

COLORADO APPLICANTS ONLY: The estimated salary range for a new hire into this position in Colorado is 90,200 to 117,300 USD. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for annual bonus and equity.
Visa has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

More Information on Visa
Visa operates in the Fintech industry. The company is located in Foster City, CA, San Francisco, CA, Austin, TX and Miami, FL. Visa was founded in 2022. It has 18871 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 828 open jobs at Visa, click here.
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