Fusion Risk Management
Helping companies achieve greater organizational resilience and mitigate risks within their business

Senior Consultant, Operational Resilience

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The Role

The Senior Consultant, Operational Resilience will work with c-suite executives to develop a strategy and roadmap towards a more resilient organization. By leveraging your experience combined with your understanding of the client's business objectives, you will partner with the c-suite to articulate the value and vision of operational resilience and the importance of weaving risk into the decision fabric of their organization.

Core Responsibilities

  • Act as a change agent to help clients break down silos and facilitate cross-functional alignment on their resilience strategy, approach and program deliverables
  • Paint the big picture of the possibilities, power, and control an Operational Resilience program can bring to the C-Suite, including the role and importance of the risk, continuity, and other building blocks.
  • Work collaboratively with Fusion clients to define and build the client's more resilient business operations strategy. Start by analyzing the client's current state. Next, design the future state and roadmap for the client's Operational Resilience journey based on the client's desired outcomes and best practices.
  • Act as a strategic advisor and thought partner to the Fusion client c-suite by providing best practice recommendations during the requirements process and throughout the engagement
  • Establish yourself as a domain and solution expert in the eyes of the client c-suite as well as technical audiences.
  • Lead from the front in defining strategies and approaches to establish credibility for Fusion's risk and resilience solutions with target accounts.
  • Surface the hurdles ahead in breaking down long-standing silos of risk, and pivot to working with practitioners to create an actionable plan.
  • Act as a liaison between Sales, Product, and Engineering to facilitate the delivery of accurate and thoroughly scoped business requirements for each phase on the client's roadmap
  • Manage multiple senior clients, projects and responsibilities simultaneously and consistently with minimal supervision.
  • Effectively report and communicate to project teams, including client stakeholders and internal management teams.
  • Develop and maintain a deep understanding of the functional architecture of the Fusion Risk Management platforms, solutions, functionality and features.
  • Develop and initiate client engagement strategies, communication plans and training plans to increase effectiveness, awareness and adoption of Fusion's Risk and Resilience solution(s).
  • Utilize company CRM tools to optimize Sales and Implementation activities.
  • Continue to innovate and improve processes, playbooks and supporting resources for the Operational Resilience program
  • Capture and provide "voice of the client" feedback and suggestions around new and incremental product features to Product Management
  • Partner with Customer Success and Account Management to drive the continued evolution of a clients' operational resilience, maintaining relationships and demonstrating key business outcomes.

Knowledge, Skills, and Abilities

  • Bachelor's degree required, Master's degree preferred or related experience 
  • 7+ years of demonstrated success leading business continuity programs, risk management programs, operational resilience programs or demonstrable risk consulting engagements
  • Experience designing and implementing solutions meeting needs and challenges facing today's financial services institutions
  • 5+ years working with sophisticated business intelligence solutions - SaaS experience is preferable
  • Proficiency with Salesforce or prior and current technical expertise in web technology and the ability to learn new technology.
  • Proven pre-sales skills: able speak to relevant value in a way that's compelling and memorable
  • Ability to establish credibility with executives, decision-makers, and technical influencers
  • Experience working collaboratively with product management, product marketing and product development
  • Enabling the team and diversifying usage, retaining, and upselling in defined accounts
  • Experience working collaboratively with product management, product marketing and product development
  • Extensive experience and working knowledge in the Financial Services Industry
  • Excellent verbal and written communication skills
  • Ability to effectively navigate client matrix organizations and build relationships with clients at a program ownership and executive level
  • Ability to work well in a team environment, as well as independently
  • A client centric positive mindset
  • Acts independently to define requirements and recommend solutions on new or special assignments.
  • Strong trouble-shooting skills that shines when problem solving and assisting others
  • Attention to detail, with the ability to multi-task while adhering to deadlines
  • Self-motivated and able to work under pressure to deliver high-quality solutions
  • Willingness to travel up to 35% of time when permissible

Fusion Risk Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

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Technology we use

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What are Fusion Risk Management Perks + Benefits

Fusion Risk Management Benefits Overview

In addition to the basics such as medical, dental, and vision insurance; FSA and HSA options; commuter benefits; and 401K matching with no vesting period, we also offer monthly partial cell phone reimbursements, a wellness program, and fitness subsidies, paid volunteer time, parental leave, and more! We also offer flexible scheduling and the ability to work remotely.

Our cultural and professional development groups are employee-led, voluntary workplace networks that help foster a culture of community, including three Employee resources groups (Black/African-American; LGBTQ+; and Women), a volunteer committee, and our social activities squad. Even while working remotely, we have maintained fostering connections through virtual events such as lunch n’ learns, happy hours, and live concerts.

We have given special options and offerings during the COVID-19 pandemic in 2020 including extra paid time off, educational resources for all employees, and parental subsidies.

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Fusion's social committee, which plans employee events, and Fusion Cares, which organizes community-focused give-back events, are just two ways employees can contribute to building Fusion's culture.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Our Employee Resource Groups are voluntary workplace networks that are employee-led. They foster a diverse, inclusive workplace aligned with the organization's mission and values.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
We offer home office stipends for necessary office supplies in order to promote a more efficient at home workspace.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications

Additional Perks + Benefits

We seek to foster a supportive and nurturing environment and are proud of our collaborative, open culture! As a fast-growing company, we are dedicated to growing with our employees and adapting to the evolving workplace.

An Insider's view of Fusion Risk Management

How would you describe the company’s work-life balance?

Fusion puts its employees and their wellness at the forefront by providing several ways to help maintain a great work-life balance. My personal favorites have to be the flexible work schedule and Summer Fridays. With initiatives like Fusion Cares, I also have the option to spend up to 12 hours of work time giving back to the the community.


Sr. Solution Architect

What does your typical day look like?

My days involve collaborating with multiple teams on a variety of activities. One minute I will be designing features with our engineers, the next I might be developing our product roadmap with product management or advising our customers and implementation teams on using our platform. Every day brings new challenges and rewarding opportunities.


Technical Architect

How does the company support your career growth?

Fusion provided me with multiple opportunities to learn and cultivate new skills and continues to support my growth at a professional and personal level. Fusion offers a fun, dynamic environment, that has allowed me to explore challenging assignments to expand my skill set and play a pivotal role for the rapid growth of the company.


Director of Technology Evangelism

How do you empower your team to be more creative?

Collaboration and team brainstorming sessions are key when it comes to empowering creativity. Open and transparent lines of communication with your teams provides them with the flexibility to share ideas and gather feedback on their projects. Lastly, always celebrate the wins, even if they are small.


Vice President, Marketing

What’s the vibe like in the office?

Family-oriented. We take care of each other as family and truly show it on a daily. Your interests are our interests. There's always something to connect us.


Project Manager

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