Senior Consultant, IT Strategy and Business Process Outsourcing (BPO) at West Monroe (Washington DC)

| Washington DC
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Are you ready to make an impact?

IT Strategy and BPO Consultants work in a variety of projects including: defining IT and functional transformation and optimization strategies, leading sourcing and procurement events, mapping processes, gathering requirements, and creating solutions and recommendations. You will work directly with clients across a variety of industries to identify business needs and solve problems by using facilitation and analytical skills, and broad IT and business knowledge. You may participate in multi-disciplinary work teams to successfully execute complex projects. 

Consultants should have experience in the following types of activities: 

  • Structuring quantitative analysis
  • Identifying data requirements
  • Developing and documenting assumptions for analysis
  • Performing data analysis and modeling
  • Performing financial analysis and costs / benefit analysis
  • Documenting processes
  • Developing and documenting business improvement recommendations
  • Developing documents and presentations with writing styles aligned to various client and internal audiences
  • Applying strong attention to detail to all work, both quantitative and written
  • Establishing and cultivating relationships, and facilitating discussions with client counterparts
  • Identifying opportunities for additional client support services and follow-on consulting projects
  • Demonstrating advanced proficiency in MS Office365 tools

Specific responsibilities may include: 

  • Collaborating with clients to understand their business needs, current-state processes, and future-state requirements through interviews, documentation review, and facilitated workshops
  • Memorializing the output of internal and client discussions through active listening, note taking, and critical thinking
  • Gathering and writing functional and technical requirements for technology components, IT services, business processes, and/or commercial software applications
  • Defining key performance indicators as well as associated data sources, calculations, and validation approaches
  • Developing analytical frameworks and defining data requirements to capture current-state costs and project future-state costs and savings, including to identify and track cost and productivity improvements for clients
  • Developing new modeling approaches and data analysis techniques for clients
    • Collecting, organizing, cleansing, and manipulating large data sets
    • Creating and presenting business cases and financial models
  • Developing improvement roadmaps and execution workplans
  • Developing Request for Proposal / Request for Quote documentation with associated pricing models, and response evaluation models
  • Identifying trends using data, compiling reports, and monitoring results
  • Collaborating with client and project team members to develop storyboards and creative ways to present complex concepts; developing resulting deliverable content
  • Participating in the presentation of project or workstream content
  • Helping to implement comprehensive project management plans across a program of multiple projects, and drive execution of individual workstreams through good program and project management practices

West Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it’s something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.  

At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who lead with inclusion, enabling us to address our clients’ most complex challenges. If you’re looking for a place where you’ll feel supported, our team will help you grow. We believe that growth breeds opportunity for all. And know that when we come together, we can do what's never been done. 

Our fast-paced culture and collaborative teams bring the energy and expertise needed to make an impact and deliver beyond expectations. If you are ready to set big goals with us, join us on our journey of building what matters for our clients, our people, and our communities. 

West Monroe is an Equal Employment Opportunity Employer  
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit 

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.  


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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.


Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.


Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Volunteer in local community
West Monroe encourages volunteerism both on an individual level and through coordinated volunteer opportunities, such as our National Day of Service, an all-company volunteer day.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Chiefs Program allows any employee to create a CXO (Chief “Something” Officer) role that is outside of their daily client service role such as Chief Outdoor Officer or Chief Snack Officer.
Open door policy
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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