Senior Care Advisor at The Helper Bees (Remote)

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Job details
Salary
$40,000 a year
Job Type
Full-time
Qualifications
    • Bachelor's (Preferred)
    • Social work: 1 year (Preferred)

Full Job Description
The Helper Bees is a fast growing startup that works with insurance carriers to transform their processes and deploy our modern caregiving service that uses personality based matching to connect older adults and caregivers. We believe in joining technology and human empathy to deliver services that are beneficial to our customers.
As a care manager, you will be responsible for researching, assessing, and planning interventions to help patients with social, emotional, economic, and environmental complications. You will help to develop and expand our care management program.
In this role, you will:
- Communicate with clients and their families to develop trust and understanding of the situation
- Research and partner with community organizations to provide resources to clients
- Document communication and intervention activity accurately and consistently
- Serve as an expert in care management in cross department meetings
- Work with our development team to improve care management tools and systems
We expect you to be:
- Passionate about helping older adults in all settings and situations
- Comfortable communicating with clients using multiple methods (phone, email, etc.)
- Creative, as we have to constantly problem solve and change approaches
- Comfortable with change, as we are constantly improving our products and programs
- Willing to take the lead to develop and improve our care management program
Benefits of working at The Helper Bees:
- Cross departmental experience (marketing, sales, operations, product)
- Team lunches and outings
- Fully stocked kitchen
- Health insurance
- Generous PTO
To Apply:
Please submit resume and cover letter. Both are required.
In your brief cover letter, please share why this role speaks to you.
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:
  • Day shift
  • Monday to Friday

Education:
  • Bachelor's (Preferred)

Experience:
  • Social work: 1 year (Preferred)

Work Location: Remote
Hiring Insights
Hiring 1 candidate for this role
Job activity
Posted 7 days ago
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • Salesforce ApexLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • BigQueryDatabases
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • Google CloudServices
    • TableauAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • Salesforce PardotCRM
    • MailChimpEmail

An Insider's view of The Helper Bees

What’s the vibe like in the office?

Vibe is like a top tier, for sure. Now that's another thing that I really, really like is I do have the option to work from home if I want to, but I genuinely enjoy coming to the office just because it is super cool and laid back, but everybody still gets their stuff done. There's so many wonderful things like Kris keeps the kitchen stocked, which

Bryn

IT Technician

What does your typical day look like?

In the first hour I will review my work from yesterday and tie up any loose ends and plan the current one on Jira. After our daily stand-up, I will then tackle any metrics or analytics I need to cover. After that my day will be a mix of projects for marketing, requests from other teams (often including emails or mailers), and then I will set time a

Katie

Marketing Coordinator

How does the company support your career growth?

Definitely given me lots of opportunity to learn and grow and do roles or activities that I never did before. I think in a lot of my previous companies, there were lots of specialists or people that did one thing. And so while there was a lot of collaboration, someone else did the work. And here there is room to try on lots of hats.

Susan

Data Engineering Manager

How do you empower your team to be more creative?

Working with our clients and partners and their unique challenges and opportunities, everything we do is an innovative solution. Because we're so customer-focused, our work can't be a "rinse-and-repeat" things.

Christina

Director of Strategic Partnerships

How has your career grown since starting at the company?

Christina and Char both asked about my future aspirations possibly beyond THB, and what it would take to get there. And ever since, they have been finding opportunities for me to build that skillset.

Sydney

Account Coordinator

What are The Helper Bees Perks + Benefits

The Helper Bees Benefits Overview

Generous Paid Time Off that you are encouraged to use plus 12 paid company holidays
Paid Maternity & Paternity Leave
Affordable Health Benefits that go beyond Medical, Dental, Vision
Virtual Doctor Visits through PlushCare
Emotional Support through Ginger
Maternity Care through Maven
On-Demand Pediatric Care through Blueberry Pediatrics
Physical Therapy through Sword Health
Virtual Health Coaching through Vida
Fitness classes through Classpass & Peloton

Employee Assistance Program
Dog Friendly office
Volunteer opportunities
Flexible Work Schedule

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
We have a dedicated Slack Fitness channel and do monthly challenges for any who are interested. We also host occasional health and fitness classes such as pilates and meditation.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available

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