Senior Agile Product Delivery Lead

| Santa Monica | Hybrid
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At GoodRx, we believe that all Americans should have access to convenient and affordable healthcare. As a nation, we spend about $3.5 trillion annually on our healthcare, but too many Americans struggle to get the care they need, and prices just keep rising. Our marketplaces for prescription medicines and telehealth have helped Americans save $30 billion since 2011. GoodRx is a public company; we're based in Santa Monica with additional offices around the country. We're a low-key and tight-knit group that likes to find new ways to fix big problems. If you share our belief that you can do well by doing good, let's talk.


We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.


With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role!


About the Role

GoodRx is looking for an experienced leader to help us take our software development capabilities to the next level. The Sr. Agile Product Delivery Lead will foster a learning culture where tight feedback loops unlock innovation and accelerate product delivery. In this role, you will partner with cross-functional leads to evolve our practice, build high performing teams, and optimize product delivery from concept to launch. You will act as a catalyst who uses Lean-Agile principles and practices to solve everyday problems while establishing ways of working that cultivates well-being, i.e. sustainability, creativity, fun, and operational excellence, i.e. alignment, cost, delivery speed, value/quality.

 

Your proactive stance and experience delivering end-to-end initiatives helps you see beyond the obvious to identify and resolve issues before they become major risks. As a coach, you continuously inspire and energize individuals with varying backgrounds and skill sets and motivate them to achieve a shared vision. Your experience working in high growth environments and navigating ambiguity influences how you engage with teams and individuals: from rolling up your sleeves to establish “the basics,” to gradually stepping back and watching the team win.

Responsibilities:

  • Mentor and guide Product, Design, and Engineering leads on discovery and backlog management best practices
  • Ensure teams are focused on successful delivery and continuous improvement
  • Maintain an unwavering focus on reducing waste and increasing efficiencies by optimizing processes related to planning, team delivery, communication and reporting
  • Play a key role in vertical quarterly planning and budgeting
  • Ensure visibility into team planning and impact to company OKRs
  • Drive and deliver insights related to team delivery against company goals
  • Rally the team and guide delivery to utilize performance metrics
  • Work with development teams to optimize their workflow to decrease time to market, optimize testing efforts, improve CI/CD processes, and formulate best practices
  • Facilitate inceptions, slicing sessions, team kick-offs and other agile ceremonies effectively and with the ability to both pivot and measure ongoing product delivery
  • Train and Coach assigned teams to operate in lean and agile delivery frameworks
  • Identify opportunities for improved processes and training across the organization
  • Manage cross-team initiatives in line with company goals, inclusive of ensuring stakeholder alignment, communication plans, timelines, and risk management processes are in place
  • Scale our Lean-Agile practice across the organization through mentorship, advocacy, and support

Skills & Qualifications:

  • 5+ years of practicing project, product, or technical leadership in a software development environment
  • Ability to design visual, engaging activities and workshops both virtual and in-person
  • Passionate about developing people and helping them reach their full potential
  • Questions the status quo, are driven by research and feedback, problem solving, and thrives when challenged
  • Innovative team player with strong analytical problem solving, conflict management, and interpersonal skills
  • Fluent with software development methodologies and practices, e.g. Lean, Agile, XP, Scrum, Kanban
  • Expertise in continuous improvement of structure, processes, and tooling to enable teams to deliver more value with less friction
  • Ability to foster a metrics-driven approach and create delivery dashboards to enable teams to evaluate and continuously improve
  • Proficient with project management tools like Jira and virtual collaboration tools like Miro is preferred
  • Seasoned facilitator with a deep toolbox of Lean and Agile processes and workshops, including agile inceptions or design sprints, estimation, story slicing, customer journeys, planning/grooming, stand-ups, and retrospectives to help build high performing teams
  • Partners well with Product and Engineering to facilitate value stream mapping, technical planning, and story mapping to clearly define product and engineering goals
  • Excellent communicator, both verbal and written, with strong presentation skills
  • Knowledge of agile quality and testing methods preferred, e.g. BDD, TDD, Unit Testing and Automation
  • Preferred:
  • Professional training and/or coaching and consulting experience
  • Experience working in a high growth environment

A Big Plus:

  • Experience with consumer-facing product marketing
  • Experience launching a new product, feature, or business line

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $30 billion using GoodRx and 20 million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • pythonLanguages
    • ReactLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services

An Insider's view of GoodRx

How would you describe the company’s work-life balance?

GoodRx hires team members we can trust and empower. With thoughtful hiring, we have assembled a team that is inherently self-motivated, driven and doesn't require (or want) micromanagement.

Reena

Vice President, People

What projects are you most excited about?

The GoodRx Above & Beyond Pharmacy Awards. Pharmacy professionals have been the unsung heroes of the pandemic. GoodRx understands how crucial pharmacists are to medication affordability and accessibility. The awards were a cross-functional effort and I'm proud of the work that the team pulled together to amplify the work of pharmacy professionals.

Ellie

Director, HCP Marketing

What does career growth look like on your team?

The Business Intelligence team guides strategy and provides data-driven insights across the entire organization enabling career growth to move at a very fast pace. Opportunities for ownership and impact are plentiful, so those who are intellectually curious and driven have been able to advance quickly in their careers at GoodRx!

Helen

Senior Director, Analytics

What are GoodRx Perks + Benefits

GoodRx Benefits Overview

At GoodRx, we recognize the important role benefits play in helping our employees and their families live healthy, productive lives and plan for the future. That’s why we’re proud to offer a valuable, comprehensive benefits package to advance their physical, financial, and emotional well-being. From robust medical, dental, and vision benefits and access to mental health resources to a matching 401k plan with access to financial advisors, GoodRx offers benefit options to help employees thrive at work, at home and in our community!

Culture
Volunteer in local community
Partners with nonprofits
GoodRx partners with non-profits National Association of Free and Charitable Clinics for Medication Assistant programs and local organizations to organize Community Health Pop-up events
Open door policy
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
When hired, we present our new hires with a list of our Community Resource Groups where we have Core Groups that are open to those who identify as that CRG as well as an allies' group.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute annually to their FSA and Dependent Care FSA
Disability insurance
Dental insurance
Vision insurance
Health insurance
Wellness programs
Mental health benefits
GoodRx partners with ModernHealth and provides free access to therapy, coaching, and a library of mental health resources
Financial & Retirement
401(K) matching
GoodRx 401(k) retirement plan matches up to 4%, with immediate vesting for matched contributions
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
GoodRx provides 4 months for the primary parent and 3 months for parent partners
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
GoodRx has a fully stocked kitchen including unlimited snacks, beverages and an amazing onsite Barista!
Company-sponsored happy hours
Happy Hour every Thursday in our very own Speakeasy Bar!
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
GoodRx offers a subsidized membership to ClassPass or local gyms TriFit Club in Santa Monica and Fitness SF in San Francisco
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Virtual coaching services

Additional Perks + Benefits

Working at GoodRx means you can take pride in knowing that your work has a direct and meaningful impact on our users day to day lives. We are disrupting the healthcare space by making prescription drugs accessible and affordable to Americans.

Aside from a great office environment and "perks", the real benefit is working alongside an empowering leadership team, wickedly smart colleagues all while providing a service that helps its customers.

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