Senior Administrative Assistant at CNA

| Chicago, IL
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CNA is seeking an Administrative Assistant to support our Specialty Claims Group.We are open to all CNA office locations with a strong preference for Chicago, IL or New York City locations.
Job Summary
Under general supervision performs complex administrative support on day to day operational matters to support leaders of CNA's Specialty Claims area. Interacts and resolves issues which may be sensitive and confidential in nature. Collaborates with others acting as liaison between management and other business units.
Essential Duties & Responsibilities
  • Performs a combination of duties in accordance with departmental guidelines:
  • Assists management in the coordination of organizational administration activities which may include but would not be limited to performance reviews cost center updates customer issues etc. and within scope of authority resolves problems and issues independently and proactively.
  • Drafts prepares and distributes correspondence memos and other documents and reports which require the use of office technologies and software applications.
  • Collaborates with internal and external contacts regarding business unit administration issues and concerns.
  • Schedules and coordinates meetings conferences travel arrangements and maintains group or manager's business calendar.
  • Acting with a sense of urgency prepares processes and may submit reports which may include timekeeping and other payroll/business operations processes; may train staff or management on timekeeping and other administrative processes.
  • May lead mentor and train other staff.
  • May establish and maintain official documents and records in appropriate files.
  • May assist management in special projects.
  • May attend meetings seminars etc. and records notes or provides information as needed.
  • May back up other Administrative Assistants and may provide administrative assistance to other functional areas.

Reporting Relationship: Typically Supervisor or above
Skills Knowledge and Abilities
  • Excellent written and verbal communication skills including professional phone etiquette.
  • Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.
  • Strong computer skills including Microsoft Office suite and other business related software systems.
  • Excellent organizational skills including ability to prioritize and coordinate multiple tasks.
  • Overall general knowledge of the insurance industry and the business units.

Education and Experience
  • High School Diploma or GED required
  • 4+ years strong administrative experience.
  • Strong communication skills, both verbal and written
  • Experience supporting a claims team as an Administrative Assistant a plus
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Technology we use

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What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
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