SoFi Stadium is an unprecedented and unparalleled sports and entertainment destination built in Inglewood, CA.  The first indoor-outdoor stadium to be constructed, SoFi Stadium is the home of the Los Angeles Chargers and the Los Angeles Rams. The state-of-the-art stadium re-imagines the fan experience and will host a variety of events year round including Super Bowl LVI in 2022, the College Football Championship Game in 2023, and the Opening and Closing Ceremonies of the Olympic Games in 2028. Located on the site of the former Hollywood Park racetrack, the stadium is the centerpiece of a 298-acre mixed-use development featuring retail, commercial office space, a hotel, residential units, and outdoor park spaces.  

SUMMARY:

The Security Dispatcher is a full-time position working within the Security Command Center, under the supervision of the Building Security Manager for SoFi Stadium.  The position entails working an assigned shift (Day, Evening, or Overnight).  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Dispatch Security personnel to emergency and non-emergency calls for service.
• Process and record emergency and routine calls for service.
• Answer incoming phone calls, operate a computer dispatch system, and monitor alarm systems.
• Monitor and direct appropriate response to all calls for service.
• Visually monitor extensive CCTV system.
• Communicate with law enforcement agencies, as necessary, to coordinate emergency/non-emergency information in real-time. 
• Properly dispatch/categorize all call types for service.
• Knowledge of CCTV system established protocols/operations of all equipment including tracking maintenance needs of cameras, servers. Acknowledge/identify the need for contact assistance of any operational issues that may affect views/footage. 
• Other duties as necessary and assigned.

MINIMUM QUALIFICATIONS:

• High School diploma or equivalent
• Minimum of one year of prior Dispatcher experience 
• Effective verbal and written communication skills
• Able to exercise good judgement while assessing emergency and non-emergency situations; ability to maintain a calm and rationale demeanor.
• Demonstrated ability to operate a two-way radio and various communication equipment.
• Able to prioritize work and maintain effective time management skills.
• Preferred prior experience working in a Security role and environment.
• Flexible schedule; able to work nights, weekend, and holidays as required. 
• Position is a sedentary position; incumbent must be able to remain seated for extended periods of time.