Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Business Administration
Travel Percentage :
0%
Job Description
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS?
What You Will Be Doing
Manage daily activities of Trade Settlements team. Assist senior management with servicing the clients, while maintaining and improving operational procedures.

• Oversee daily activity of assigned outsourcing relationships
• Assist clients with customer, deal, and asset onboarding
• Solve complex problems through research and/or communications with other departments
• Support your team and clients in day-to-day routines and financial processing
• Troubleshoot and access system issues for quality service levels, perform daily servicing activities ensuring timeliness and accuracy
• Assist in developing procedures that ensure processing functions are completed accurately and timely with minimal risk exposure
• Assist with various tasks related to loan closings
• Lead, participate in and monitor special projects involving client relationships
• Communicate status of client assignments with management structure
• Communicate and resolve, when possible, trade issues. Escalate when necessary
• Monitor day-to-day activity of clients, works with operations staff to deliver consistently high levels of service, and take responsibility and ownership over resolution of all client service-related issues
• Work closely with other management structure to provide clients with world-class service and swift problem resolution
• Lead personnel who assist in the management of the client relationship. Select, develop, and evaluate personnel to ensure the efficient operation of the function

What You Bring

• Bachelor's degree in Finance, Accounting, or related field of study or equivalent combination of education, training, and work experience
• Typically, at least 4 years financial services experience working with institutional trust accounts and/or client relationships, and at least 1 year of leadership responsibility in managing others
• Client servicing experience and excellent interpersonal skills to build high levels of customer satisfaction
• Proficiency in Microsoft Office, especially in Excel, as well as a basic knowledge of how internal systems work
• Detail-oriented with the ability to make independent decisions
• Ability to multi-task and manage multiple responsibilities
• Basic knowledge of securities
• Knowledge of broadly syndicated loans
• Knowledge of transfer documentation, including purchase price letters, netting letters, funding memos, participation agreements, consent and elevation agreements, termination agreements and transfer certificates
• Knowledge of trade fee calculations
• Exposure to both TSI and ClearPar systems

Added Bonus If You Have

• Experience with daily loan transactions and loan tracking systems

What We Offer You
A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#LI-BS1 #REMOTE
Vaccination Requirements
Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass