Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
The Security Operations Associate will be a member of a dynamic custody\\\\accounting operations team servicing high profile clients in the Wealth & Retirement Administration Industry. Responsibilities include processing\\\eviewing client directed transactions, reconciliation, inquiry management\\\esolution, and\\\\or projects. The successful candidate will need to have the ability to collaborate effectively with cross functional groups and management, while executing the responsibilities of the position and providing client satisfaction.
What you will be doing

• Reviews and validates all daily activity in an accurate and timely manner, and maintains all required controls to ensure overall accuracy and timeliness.
• Works in conjunction with individuals on the team as well as other support teams to ensure seamless processing per procedure.
• Perform research and resolution process for exceptions, reconciliations, complex transactions and inquiries.
• Remains familiar with back-up procedures when system applications and/or transmission problems arise.
• Escalate unresolved issues/problems to management team.
• Maintains records in support of audits.

What you bring:

• Proficient in the use of basic office equipment and tools as well as applications specific to trust systems/processes
• Requires strong problem-solving, time management, organizational and data entry skills
• Requires attention to detail and the ability to multi-task and adjust schedules to meet deadlines
• Ability to work in an organized manner
• Team skills, including the ability to establish and maintain effective working relationships with employees, clients and public
• Ability to maintain confidentiality

What we offer you

• A competitive salary and benefits
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• A work environment built on collaboration, flexibility and respect
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• Varied and challenging work to help you grow your technical skillset

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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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