Seasonal Gifting Center Team Member (Chicago, IL)

| Chicago, IL
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Hey there, we’re Foxtrot.  

Foxtrot is the digitally native evolution of the corner store – a one-stop shop for those seeking thoughtful curation that’s a reflection of themselves and their city – offering a curated collection of daily essentials in-store and delivered in under an hour via our app and website.  

Our spaces offer all the most-loved aspects of neighborhood cafes – beautifully designed interiors that wrap you in the welcoming aroma of freshly brewed coffee, comfortable lounge areas to work and relax, and chef-prepared meals to snack on throughout the day – while bringing together mindful people, brands and goods to create a community of discovery and joy.  

Since launching our native app in 2013, we now operate a robust e-commerce business and have opened 20+ retail stores in Chicago, DC and Dallas, and are rapidly scaling to take this first-of-its-kind omnichannel brand nationwide.


About the Role
Foxtrot is looking for fun, friendly and motivated individuals interested in a seasonal opportunity at our Gifting Center in the West Loop.

Our Gifting Center is responsible for the monitoring all orders from Foxtrot Anywhere, packing and assembling gift boxes for shipment.

We anticipate this position being seasonal from October to December yet based on Foxtrot's growth and your performance there is ability to explore other opportunities within the retail team at the end of the season.

Responsibilities:

  • Collaborate with West Loop store team to ensure overall guest satisfaction for both in-store and delivery customers
  • Act as ambassador for the Foxtrot brand
  • Maintain attention to detail when packing gift boxes and assembling gift wrapping
  • Communicate with Gifting leadership to ensure accuracy of product inventory
  • Monitor the online ordering and shipping service
  • Bundle and pack shipped orders
  • Check in product deliveries and maintain organization of stock room
  • Clean, maintain and organize work areas

Qualifications & Experience:

  • Must be 21+ to handle alcohol transactions
  • Able to work in a team & independently
  • Must be able to lift up to 40 pounds of boxes, and to use stairs regularly & safely
  • Strong communication skills
  • Passion & excitement for trending, high-quality goods, especially in food and beverage
  • Punctual and reliable
  • Previous retail experience is helpful, but not required
  • Availability of at least 20 hours per week, including some weekends, is required

And we couldn't round this out without mentioning some of the perks of working here, right?

Flexible Scheduling
Medical, Dental & Vision.
Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
401(k) Plan with an Annual Company Match.
Paid Sick Leave.
20% Employee Discount on All Foxtrot Purchases.
Complimentary Shift Meal and Free, Unlimited Coffee & Tea from our Cafe.
Employee Assistance Programs.
Holiday Premium Pay.
Merit Increases & Incentive Pay Programs.
Growth & Advancement Opportunities. 
Foxtrot Swag, Fun Product Sampling, Giveaways and more!
Referral bonus program
 * program & eligibility rules do apply 

Foxtrot is an Equal Opportunity Employer and participates in E-Verify
Foxtrot provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Foxtrot participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

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An Insider's view of Foxtrot

How would you describe the company’s work-life balance?

Foxtrot provides an environment that allows its employees to focus on their physical and mental health. Foxtrot allows me to have a flexible work schedule and puts trust in me and my peers to provide quality work. I have never felt any guilt or stress about requesting sick days or PTO. Foxtrot cares for its employees and it comes from the top.

Jonathon

Backend Engineer

What projects are you most excited about?

I'm most excited about the projects that we are working on to improve the workflow for our store employees. Having the chance to make a team of incredibly hard workers' lives just a bit smoother is the kind of thing that gets me up in the morning!

Natalie

Frontend Software Engineer

How does the company support your career growth?

There are so many amazing backgrounds and experiences all under one roof, and Foxtrot provides a welcoming and diverse environment. Many people here continue to develop and grow into new and expanded roles as the company has scaled, and we’re always looking to further support the growth and development of our people!

Rachel

Director, People Operations

What is your vision for the company?

To create a space that marries the best of the neighborhood market, café, and online experience to make every day a little better. To foster a culture where we uplift each other, our customers, and our partners. Where we deliver wonderful customer service and create opportunities – for our team members or the next great product.

Liz

President and CFO

How would you describe the company’s work-life balance?

Foxtrot is a part of our lives, not our entire life. Foxtrot gives employees various options to ensure we live our best lives in and out of work through access to unlimited PTO, flexible schedules, and a hybrid environment. Foxtrot allows you to work whenever and wherever you need to do your best job because it's different for all of us!

Brittany

Technical Recruiting Manager

What are Foxtrot Perks + Benefits

Foxtrot Benefits Overview

Beyond the monthly store credit and all the coffee (or tea!) you could drink, you’ll also enjoy our comprehensive (and growing) benefits program, company 401k matching, unlimited paid time off, no-meeting Thursdays, stipends for continuing your education or attending conferences, and an employee discount at our shops.

Culture
Volunteer in local community
Foxtrot team members volunteer for various local community organizations, whether working with Urban Growers Collective helping to grow healthy food, or CareForReal organizing supplies.
Partners with Nonprofits
Foxtrot partners with many nonprofits, including MakerGirl, Urban Growers Collective, CareForReal, Greater Chicago Food Authority, Out In Tech, and many more!
Friends outside of work
Eat lunch together
Intracompany committees
Foxtrot has team members from across the organization in our Diversity, Equity & Inclusion Council to hold the Company accountable in our DEI efforts and our first ERG - Women @ Foxtrot.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Foxtrot's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,750 annually.
Disability Insurance
Foxtrot's disability insurance benefit is 60% of an employee's weekly salary up to a $1,500 maximum weekly payout. Employees also have the option to purchase extra-long coverage.
Dental Benefits
Guardian provides Foxtrot's three dental plan options with options that cover 100% of the cost of preventative care, including x-rays.
Vision Benefits
Foxtrot's vision benefits from Guardian (VSP) provides 100% coverage for annual exams after a $10 copay and lenses after a $20 copay. Frames and contact lenses are covered for up to $150.
Health Insurance Benefits
Medical benefits come from United Healthcare (UHC) and include PPO & HSA options. Our plans cover 100% of the cost of preventative care.
Life Insurance
Foxtrot offers group life and AD&D insurance with a payout of $25,000 with optional Voluntary Term Life and AD&D buy-up opportunities.
Wellness Programs
Foxtrot’s EAPs provided access to Licensed Professional Counselors that will work to define issues and address concerns or provide references with no additional out-of-pocket costs.
Onsite Gym
Team workouts
Foxtrot's building's onsite gym offers our employees free yoga, spin, and pilates classes as scheduled. Our wellness program also offers free subscriptions to Peleton and Apple Fitness+.
Mental Health Benefits
Foxtrot offers various mental health benefits through our EAP, free access to wellness resources, time off, and health insurance programs.
Retirement & Stock Options Benefits
401(K)
Foxtrot's 401(k) Program, offered through Nationwide, starts after 90 days as an employee.
401(K) Matching
Foxtrot's 401(k) retirement plan matches 50% of an employee's contributions up to 5% of their annual base salary.
Company Equity
Foxtrot offers equity shares for specific roles, including vesting over four years.
Performance Bonus
Foxtrot provides performance bonus plans for select positions that include 10%-20% annual bonuses based on yearly salary.
Child Care & Parental Leave Benefits
Generous Parental Leave
Foxtrot offers up to 12 weeks of paid parental leave for new parents once eligible.
Flexible Work Schedule
Foxtrot offers a flexible daily schedule where Hub team members start and end their day as needed and the option to work a compressed schedule in the summer for half-day Fridays.
Family Medical Leave
Foxtrot offers up to 12 weeks of unpaid, job-protected leave per year and maintained health benefits for any employee eligible under the Family and Medical Leave Act (FMLA).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Foxtrot's casual dress code includes jeans, t-shirts, and flip-flops for hub employees every day of the week. We encourage team members to wear what they are comfortable with.
Commuter Benefits
Foxtrot offers pre-tax commuter benefits for all employees through BenePass.
Company Outings
Foxtrot has regular team outings, annual holiday parties with guests, and other events for all employees.
Game Room
Some Meals Provided
Happy Hours
Recreational Clubs
Foxtrot sponsors office sports leagues, including a softball team for local Chicago employees and pick-up basketball games in our building's indoor roof basketball court.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within

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