Sales Incentive Strategy & Operations Manager
Who We Are
Arrive Logistics is one of the fastest-growing freight brokerage firms in the US, with over $2 billion in annual revenue and plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There’s never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
The Sales Incentive Strategy & Ops Manager is responsible for utilizing historical trends and insights and forecasting to strategically create and maintain quota plan solutions for our sales organization. This position translates stakeholder needs into deliverables, analyzes large data sets, evaluates plan performance and provides refined and efficient solutions.
What You’ll Do
- Use strong knowledge of industry, market condition changes, commissions, sales operations and data analysis to develop scalable quota plans that meet business objectives for a company in hyper growth. Translate business needs, gaps and opportunities into solutions oriented quota plans.
- Continuously monitor shifts and updates to operations of the logistics, freight and sales industries. Utilize historical trends, insights and forecasting to improve quota setting.
- Strategically partner with business leaders and sales operations team to understand, anticipate and meet current and long term needs and support desired future outcomes.
- Align quota setting with commissions plans and objectives, support a rapidly scaling organization and incentivize desired sales behavior.
- Collaborate with engineering, product and other tech teams to define, build, drive and measure mechanisms to enable sales teams.
- Report on effectiveness of quota plans. Process data sets, analyze and evaluate plan performance against key metrics and perform variance and trend analysis. Summarize actionable insights to leadership and provide and implement solutions to enhance and optimize plans.
- Gather and analyze sales, commissions and quota data. Calculate and report on commissions and quotas. Resolve any issues and respond to quota related inquiries. Diagnose variations in data and make adjustments as necessary.
- Advise on solutions for situations that fall outside of defined quota plan parameters.
- Oversee quota related change management processes. Drive communication efforts across relevant stakeholders.
- Manage delivery of new process updates and projects, including ideation, requirement gathering, building, support and maintenance and success tracking.
- Evaluate complex business and technical requirements, communicating inherent security risks and solutions to technical and non-technical business stakeholders.
Qualifications
- Bachelor’s degree in Accounting, Finance or related field of study
- 4+ years of experience in Sales Operations and data analysis
- Experience in processing and analyzing large data sets required
- Experience leading others a plus
- Ability to translate stakeholder needs into deliverables
- Strong business analysis and function experience, including requirements gathering, creating/deploying solutions to end users
- Expert excel skills required
- Familiarity with NetSuite, CaptivateIQ and Snowflake preferred
- Demonstrated ability to take initiative and critically analyze data, processes and procedures in a push toward constant improvement
- Excellent written, presentation, and communication skills and ability to articulate complex processes to key business leaders
- The ability to multi-task in a fast-paced environment, juggling multiple deliverables simultaneously, meet strict deadlines, and work under pressure
The Perks of Working With Us
- Take advantage of excellent benefits, including health, dental, vision, and life coverage.
- Invest in your future with our matching 401K program.
- Enjoy the flexibility of a hybrid work-from-home schedule based on position and tenure.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Get recognized through our employee rewards program.
- Leave the suit and tie at home; our dress code is casual.
- Eat for free on Fridays…lunch is on Arrive! Snack and lunch options are also available daily.
- Work in the booming city of Austin, TX - we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Sweat it out using local gym discounts or with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Relocation Specialist who can help you along the way.
Your Arrive Experience
When we say “award-winning culture,” we mean it. We’ve already earned “Best Place to Work” honors from Inc. Magazine (three years in a row!), Austin Business Journal and the Chicago Tribune. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, PRISMS, Black Logistics Group, and Salute.