Risk Control Sr. Consultant - Commercial Construction at CNA (Chicago, IL)

| Chicago, IL | Hybrid
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Job Summary
Individual contributor with deep technical industry or line of business expertise responsible for the overall risk control assessment evaluation and strategic consulting services focused on mid to large commercial construction accounts. Works within the broadest limits of authority on complex risk assessment or service accounts and sought out by CNA underwriters/agents/claims for industry expertise. Manages vendor relationships and national programs. Develops technical tools and services for Risk Control including authoring articles and supporting standards for risk control and the industry.
This role can be based in Illinois with the ability to work from a home office or our office in Lisle, IL or Chicago, IL.
1. Performs workplace/work site risk evaluation and strategic consultative risk improvement services which includes national large/complex and/or special accounts.
2. Provides risk assessment information on complex accounts for specific identified segments to support the underwriting process for prospective new and renewal accounts. Submits corresponding Risk Control recommendations or business solutions to minimize identified exposures.
3. Assesses customer's risk control program needs and develops and executes a customized strategy and supporting implementation plan for further refinements or improvements.
4. Makes recommendations on the development and implementation of risk control policy marketing and business strategy to support achievement of local Branch and overall enterprise profit and growth strategies.
5. Manages develops and maintains business relationships with internal/external business partners and vendors. Manages national programs. Participates with claims management on CNA accounts.
6. Represents Risk Control at industry/association/national conferences and CNA sponsored events.
7. Develops and conducts education training and presentations.
8. Coaches and mentors Risk Control Representatives Specialists and Consultants in area of expertise to build technical depth within function.
9. Responsible for managing and completing quality reviews.
10. Identifies opportunities for and/or develop new risk control products and services.
11. Conducts agency/broker visits to build relationships discuss account or book of business issues and market CNA's products and services to support territorial business needs.
12. Responsible for special projects.
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills Knowledge & Abilities
1. Advanced technical and product specific expertise risk control evaluation and assessment skills and knowledge of insurance and risk control principles practices and procedures.
2. Advanced communication consulting negotiation and presentation skills. Ability to effectively interact with all levels of internal and external business partners.
3. Strong organizational skills with ability to effectively prioritize multiple concurrent assignments.
4. Advanced analytical and problem solving skills.
5. Ability to deal with ambiguous situations and issues.
6. Ability to manage vendor relationships
7. Creativity in resolving unique and challenging business problems.
8. Ability to achieve results by taking a proactive long-term view of business goals and objectives.
9. Knowledge of Microsoft Office Suite and other business-related software.
10. Ability and willingness to travel extensively.
Education & Experience
Bachelor's degree or equivalent experience. Master's degree preferred.
Typically a minimum of six years risk control experience including experience with assessments on complex accounts and the ability to conduct P&C risk assessment quality reviews.
Professional designations preferred.
This role requires extensive time spent at client sites, some of whom require vaccination against COVID-19 as a condition of entry. Accordingly, candidates must be able to produce valid proof of their full vaccination status for COVID-19 upon hire. Full vaccination is defined as at least two weeks after your second shot of a two-shot vaccination course, or at least two weeks after a one-shot vaccination course. If you are unable to be vaccinated due to a medical condition or religious belief, please submit a written request to [email protected] for additional consideration.
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An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclusion.

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

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