Risk Control Consulting Director - Lawyers Professional Liability

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**Chicago or NYC area preferred. Willing to be flexible for the right candidate**
Job Summary
Recognized as the most senior level technical expert for Specialty Lines of Business involving risk control for lawyers and law firms. Qualified candidate will work with lawyers' professional liability ("lpl") risk control team, which is responsible for the overall assessment evaluation and/or delivery of risk control consulting services and technical support on the most complex risk exposures, to support underwriting profit and claims reduction goals. In conjunction with senior level management, works within the broadest limits of authority requiring the highest degree of technical complexity and coordination. Has extensive experience in the legal profession with experience in the insurance industry preferred.
Essential Duties & Responsibilities

  • Collaborates with risk control team on the content and design of lawyers professional liability risk control services, products, and publications.
  • Creates and presents lawyers professional liability risk control programs for state administrators/brokers and lawyer associations and groups across the country.
  • Develops relationships with assigned state administrators/brokers to increase penetration of lawyers professional liability risk control services and meet customer needs.
  • Conducts loss analysis on individual accounts or designated book of business to identify root cause trends and emerging issues and develops business solutions and products to minimize exposures with corresponding training materials to educate both internal and external customers on the issue as necessary.
  • Assesses customer's risk control program needs and develops and executes a customized strategy and supporting implementation plan. Manages the delivery of direct evaluative and consultative services.
  • Partners with underwriting, claim, actuarial, and other departments to provide information for risk evaluation and assessment on the most complex and/or sophisticated risks.
  • Participates with senior management in the development and implementation of risk control policy and business strategy.
  • Strategizes with marketing department to promote lawyers professional liability risk control services and products with state administrators/brokers.
  • Develops relationships with assigned state administrators/brokers to increase penetration rate of lawyers professional liability risk control services and meet customer needs.
  • Assists in management and oversight of third-party vendors contracting with the lawyers professional liability risk control team.
  • Identifies opportunities for and/or develops new products and services.
  • Helps manage risk control hotline and provides guidance and resources to CNA lawyer insureds.
  • Mentors less experienced risk control staff and other functional areas.
  • May participate in the development and presentation of education and training programs.
  • Stays up to date on risk control issues and regulations industry activity and trends. May represent the company in industry trade groups.
  • Travel may be required up to 25%
  • Other duties may be assigned


Reporting Relationship
Director or above
Skills Knowledge and Abilities
1. Legal experience with an emphasis on legal malpractice/ professional responsibility/ and risk control evaluation and assessment skills and knowledge of insurance and risk control principles practices and procedures.
2. Excellent communication negotiation marketing and presentation skills. Ability to effectively interact with all levels of internal and external business partners.
3. Excellent analytical and problem solving skills with the ability to manage multiple projects.
4. Ability to deal with ambiguous situations and issues.
5. Creativity in resolving unique and challenging business problems.
6. Ability to achieve results by taking a proactive long-term view of business goals and objectives.
7. Knowledge of Microsoft Office Suite and other business-related software.
8. Ability and willingness to travel.
Education and Experience
1. Master's degree or equivalent experience, JD required. One or more professional designations preferred.
2. Active law license in one or more juristictions preferred
3. Typically a minimum of ten years legal experience with proven track record of results.

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An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclus

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Some meals provided
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available
Paid industry certifications

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