RFP Specialist Manager
About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.
The RFP Specialist Manager is tasked with filling out RFPs, RFQs, and RFIs in a timely manner for Account Managers, helping and coordinating with the Account Managers as necessary to ensure they are filled out and submitted on time. The individual in this role must also work with the legal department on all RFPs to receive input and ensure we are able to fulfill the requirements within. This position will manage the Revenue Support Specialist as well as the RFP Specialist in International. This role will work with the International teams and will need to work different hours for them depending on what is needed.
Responsibilities:
- Fill out RFPs, RFQs, RFIs for Account Managers in Enterprise and SMB Sales in a timely manner
- Stay in tight coordination with the Account Manager you are working with on the RFP, RFQ, or RFI, as to timeline, data, and accomplishment
- Use the appropriate channels and workflows when working with legal or other departments on the filling out of RFPs, RFQs, and RFIs
- Keep the library of RFPs, RFQs, and RFIs, organized and up to date
- Develop, arrange, and keep up to date a library of data to use for answering RFPs, RFQs, and RFIs appropriately
- Develop and maintain good relations and coordination with legal and InfoSec in the accomplishment of above
- Handle time keeping and time off reporting for direct reports
- Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight
Minimum Qualifications:
- Bachelor’s degree or equivalent work experience
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Experience with Salesforce a plus
- Strong verbal communications
- Excellent written communication skills
- Excellent grammar
- Excellent time management and organization skills
- Superior customer service skills
- Team oriented with strong collaborative skills
- Willing to go the extra mile
Our Fantastic Benefits
We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.