Revenue Strategy & Operations Manager at Afterpay
| San Francisco, CA
Sorry, this job was removed at 4:44 p.m. (CST) on Tuesday, September 21, 2021
Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.
Founded five years ago in Sydney, Australia, Afterpay has millions of active customers globally and is offered at the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.
Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.
We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.
The Revenue Strategy & Operations Manager will drive the prioritization, planning, and execution of enterprise-scale technology solutions for Revenue organization. The candidate is passionate about the Sales process, technical capabilities of CRM, the ecosystem of tools supporting CRM, and the people that use them! This individual will work with internal stakeholders across Sales, Operations, Retail and Finance to gather and prioritize critical business requirements in support of the Sales Operations technology roadmap. This person will also partner with System Analysts and Development teams to design, develop, and deliver technology solutions that provide exceptional user experiences.
We are much more than our job descriptions, but here’s where you will begin….
-Partner with the business to understand current and future needs to deliver high-value technical solutions by improving the user experience and day-to-day efficiency
-Design processes using tool automations coupled with team member interactions to increase efficiencies and reduce cross-functional friction
-Communicate and align with internal partners on plans and launches
-Lead the planning and delivery of run-the-business needs and large technology initiatives
-Partner with other teams that own and manage integrated systems
-Facilitate process improvement sessions to synthesize findings and feedback into an informed experience design
-Maintain and prioritize the systems backlog
-Support sprint planning and other scrum events as the Product Owner
Who You Are
Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Afterpay.
-Bachelor’s degree in Business or related technical field, plus 3-5 years of management consulting experience from top tier firms in Go To Market operations and experience launching large-scale technology solutions while supporting organizational change is required
-2-3 years of experience and knowledge within the Sales Operations, Salesforce.com CRM implementations
-Experience with Agile methodology and working within scrum teams
-Demonstrated process development and implementation experience
-Self-starter that thrives in the face of challengesProven track record to operate effectively with general mentorship on new projects
-Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences; as well as communicate effectively to individual contributors, management, and executive leadership
-Experience presenting and advocating programs to internal partners and users
-Strong communications skills, with the distinctive ability to empower and influence people without authority or a direct reporting relationship
-Excellent negotiation, conflict management, and resolution skills – you respectfully facilitate teams to the successful mitigation of issues
How we reward you. We have a pay for performance culture so you can expect to be rewarded for high performance. We pride ourselves on fairness and offer a competitive total reward package made up of salary, incentives and benefits including the opportunity to enroll in our share matching plan. We have a strong focus on health and wellbeing at Afterpay as we aim to support you to succeed in both your career and personal lives, such as providing employees with a corporate membership to Headspace. We offer a wide range of insurance programs so you have the flexibility to choose what is best for you. Afterpay covers 100% of the employee cost and 75% of the cost of your dependents. We value diversity and a collaborative and inclusive environment where everyone feels they belong is important to us.
How to Apply. We don’t know what the future holds. That’s the exciting part; we show up and make it happen. If you’re brave, if you’re committed to doing the right thing and excited by this opportunity, click apply now!
Afterpay is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. All new team members, in addition to current staff, will temporarily work from home until it is safe to return to our offices.
Read Full Job Description