Revenue Operations Manager at Fivetran (Remote)

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From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role:

Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a highly motivated, self-directed Revenue Operations Manager to support our rapidly growing Go-to-Market (GTM) organization and play a critical role in improving our operational workflows, processes, and initiatives. The Revenue Operations team is at the intersection of Sales, Customer Success, Customer Solutions, Alliances, and Marketing and strives to deliver excellence across our Revenue teams. The ideal candidate for this position is passionate about uncovering inefficiencies, delivering solutions, and seeks to streamline processes across the entire organization. They will be collaborative and analytical when solving problems and resilient, resourceful, and tenacious when working cross-functionally. The ideal candidate will be passionate about technology and operational excellence and thrive in ambiguous, rapidly changing environments. They will leverage their creative expertise to think strategically on processes and execute the details. Through a sense of curiosity and continued collaboration, the Revenue Operations Manager will drive impact and up-level our revenue teams.

This is a full-time position preferably based out of our Denver or Oakland office. Remote candidates who strongly match the desired skills will be considered.

What You’ll Do:
  • Become an expert on Fivetran’s tech stack, reporting tools, revenue teams, and supporting processes/workflows through training, self-study, and initiative
  • Enhance revenue teams' operational efficiency by proactively identifying and implementing improvements that support the rapid growth of our organization
  • Collaborate with GTM Leadership and stakeholders to initiate and optimize process and system improvements for the revenue and supporting teams
  • Work on a variety of projects/initiatives and gather requirements across diverse teams to translate business needs into scalable, cohesive, forward-looking solutions that solve real issues impacting our internal/external customers
  • Create reporting, evaluate and implement new and existing  tools, document processes and suggest improvements to optimize and scale with the growing business
  • Maintain multiple Slack channels and existing RevOps processes to support the RevOps and GTM teams on a day-to-day basis
  • Build strong relationships with revenue leaders and individuals globally across the organization
  • Apply and expand knowledge of project management principles and problem-solving techniques to consistently guide work and meet project goals

Skills We’re Looking For:

  • 2-4 years of experience working in Salesforce as a power user or administrator, preferably in a SaaS or Tech environment
  • You have a demonstrated ability to tackle new challenges and solve complex problems using creativity and business acumen
  • You are an effective communicator who possesses the skills to excel quickly in complex, fast-paced environments 
  • You are a team player who is adept at building relationships across all levels of the organization and thrive independently and alongside others
  • You are curious, resourceful, and self-motivated - you take pride in the quality of your work
  • You have experience using or administering different business systems and integration (e.g., Salesloft, Chorus, D&B, ZoomInfo, LeanData, etc.)
  • You have proficiency with Microsoft Excel to assess, manipulate, and analyze data
  • You are extremely organized, detail oriented, and data driven 

If you currently do not meet all of these qualifications, but are excited about driving results through supporting our Go-to-Market teams, we still would love to hear from you! 

Perks and Benefits:
  • 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • 401k match program
  • Eligible donation match program
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team building activities
  • Commuter benefits to help with transit and parking costs
  • Employee Assistance Program (EAP)
  • Referral Bonuses
  • Stock equity -- every employee is granted stock options when they walk in the door   
  • Annual Camp Fivetran trip that brings together every employee from around the world

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • PythonLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • WebflowCMS
    • SalesforceCRM
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration

An Insider's view of Fivetran

How would you describe the company’s work-life balance?

"Our work-life balance is less about "balance" and more about flowing seamlessly between the two. Everyone understands that to be our best in the workplace we have to embrace our true selves. That means a bike ride or yoga in the middle of the day is a priority so we can deliver great results for our customers, company, colleagues, and ourselves."

Mike Faber

Sales Leader Enablement Manager

How do you collaborate with other teams in the company?

"I collaborated with other departments on a weekly if not daily basis. Our core value of One Team One Dream ensures that everyone makes decisions that are in the best interest of the organization."

Andrew Sutherland

Business Development Manager

What are some things you learned at the company?

"Fivetran is a true rocketship. I didn’t realize what an incredible company I was joining, so I feel lucky to be here every day. Everyone loves Fivetran whether they’re a customer or they’re an employee. We all strive toward a common goal of making Fivetran the best, and we’ve done a pretty amazing job at it."

Rachel Musiker

Account Executive

How has your career grown since starting at the company?

"I just celebrated my one year anniversary with Fivetran! The accelerated growth has given me so many chances to learn new things and show off my skills! I’ve already been promoted twice and have more ambitious goals ahead!"

Emily Chapman

Recruiting Team Lead

What are Fivetran Perks + Benefits

Fivetran Benefits Overview

100% paid Medical, Dental, Vision and Basic Life Insurance
25 days annual paid vacation, plus 13 paid holidays and generous sick time
Robust parental leave program
401k match program
RSU's - every employee is granted RSU's when they walk in the door
Home office setup reimbursement program for 100% remote employees
Pet Insurance
Commuter pre-tax benefits options to help with transit and parking costs
Professional development and training opportunities
Annual learning and continued education stipend
Unlimited coffee, office snacks, and frequent catered lunches
Company happy hours and fun team building activities
Monthly cell phone stipend
Referral bonuses

Culture
Volunteer in local community
Fivetran encourages every employee to volunteer by giving them 2 days off each year to dedicate to a volunteer opportunity! How cool is that?!
Partners with Nonprofits
Fivetran partners with a number of nonprofits throughout the year via donation matching and other co-sponsored events.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Diversity Employee Resource Groups
Our executive sponsored Employee Resource Groups now encompass 7 unique groups with a global reach. ERG's are open to members and allies at Fivetran and foster community and belonging.
Hiring Practices that Promote Diversity
Fivetran implemented the Rooney Rule to increase more diverse candidates at the on-site interviewing stage to promote a diverse candidate pool for consideration when making decisions on hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
Disability Insurance
Dental Benefits
100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
Vision Benefits
100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
Health Insurance Benefits
100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
Life Insurance
Pet Insurance
Wellness Programs
Fivetran host a Wellness Week every yea
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Customized development tracks
Paid industry certifications

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